Job Listings

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

As we embark on Soaring
Higher: the Campaign for Boston College, we invite you to join our community.
Driven by our mission in ways that advance the university for years to come,
priority areas for this $3B comprehensive campaign include Financial Aid, Academics,
and Student Life.

Based on a fundamental Jesuit
tenet of developing the whole person, University Advancement is large enough to
benefit from many campus resources, yet small enough to be agile and creative
in supporting all associates. With an average
tenure of close to 10 years at Boston College, our 250-person centralized
organizational structure offers a variety of roles across fundraising, alumni
relations, operations, and communications and engagement. We invest in the professional growth of every
staff member through individual and team-based programs. Likewise, we aim to attract the very best,
seeking team members who are as ambitious and as committed to our team as we
are. We value a culture of diversity,
equity, inclusion, and belonging while actively promoting team members who
contribute to the success of University Advancement.

See below the current
opportunity to begin (or return to!) your Boston College experience!

Reporting to the Associate Director
of Annual Giving, Direct Marketing the Assistant Director is
responsible for the year-round operations and management of Boston College's
student phone fundraising program, with the goal of increasing both
discretionary dollars raised and overall alumni giving participation. In addition
to contributing to fundraising goals, the Assistant Director is tasked with
the development and implementation of stewardship initiatives for annual
giving donors. This position manages all aspects of the phone program, including but not limited to strategy, data
analysis, and management of up to 30 student employees. Responsibilities
include:
* Hiring, Training, and Retention: In collaboration with the Associate Director, the Assistant Director coordinates the ongoing recruiting and hiring operations to maintain a staff of up to 30 students. Creates process and documentation for the implementation of an onboarding, and performance evaluation program with student employees. Monitors and coaches students to ensure maximum quality and effectiveness and implements strategies to motivate and reward exemplary employee behavior and results. Assists in the oversight of phone program budget and preparation of the student caller payroll.
* Program Strategy and Operations: Assists with the development and implementation of annual fundraising and outreach strategy for the phone program. Works closely with the Associate Director to develop an annual calling calendar, writes scripts, and tracks results. Analyzes performance reports to strategize outreach segments. Coordinates daily schedules, organizes calling pools, and makes on-demand adjustments as needed to ensure a productive and effective calling shift. Manages pledge fulfillment process and collaborates with Direct Marketing and Advancement Communication teams to develop mail, digital, and texting communications and creative. Recommends strategies to improve immediate and post-call gift fulfillment.
* Vendor & Technology Management: Manages daily use of calling software and coordinates with vendors and BC's Advancement Information Systems to maximize product features and updates. Requests data resources for the phone program to maintain updated calling data and facilitates automated and manual operations for calling and fulfillment. Troubleshoot software, gift processing and technical issues as it relates to the phone program and provide solutions to applicable parties.
Full-Time Equivalent Hiring Range: $57,800 to $72,250; salary commensurate with relevant experience.

Evening work is
required to fulfill job responsibilities. Must be able and willing to work
independently and unsupervised Monday - Friday evenings. The typical work schedule for this position is 1:00 - 9:00 p.m., five
days a week.

Full-Time
Equivalent Hiring Range: $57,800-$72,250; salary commensurate with relevant
experience.

This position requires a
Bachelor's degree and one to three years of directly related direct marketing
experience or a combination of professional fundraising and other directly
related experience with proven organizational and project management skills.
Preference for experience in an institution of higher education in a campaign
environment or in comparable settings.
An aptitude for numbers, data, and analysis is essential, as is an
ability to motivate and manage a diverse group of student employees. Staff
management and higher education telemarketing experience strongly
preferred.

Must be a team player who is
highly motivated and dedicated to the goals of advancing higher education and
have an appreciation for Jesuit Catholic education and the goals and values of
Boston College.

The office of University
Advancement supports the mission of Boston College by promoting a culture of inclusion that
values each individual. Our recruiting practices support that commitment to build diverse teams
reflecting our community; students, alumni, parents and friends of Boston College.