Job Listings

Research Operations Coordinator - Comprehensive Integrated Research Operations (CIRO)





Department:
Comprehensive Integrated Research Operations (CIRO)
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Administration

Position Title:
Research Operations Coordinator - Comprehensive Integrated Research Operations (CIRO)

Job Family Group:
Professional Staff

Job Description Summary:
The position will manage research communications and coordinate special projects that support the institution's research initiatives. The Coordinator will manage newsletters, communications, websites, and information-sharing platforms, providing marketing support for events, and provide exceptional customer service and administrative support while contributing to special projects and strategic goals.

Job Description:

Job Responsibilities

• Lead the creation, design, and management of the departments weekly research newsletter. Compile, curate, and distribute content to ensure it is informative, engaging, and aligns with CIRO's strategic objectives. Exercise discretion in content selection to maximize engagement.
  
• Develop and implement professional communication templates that enhance CIRO's branding and visibility across all correspondence, ensuring consistency and professionalism in communications.
  
• Oversee the dissemination of office announcements and email communications to a broad audience, utilizing strategic communication methods to ensure timely, clear, and impactful messages.
  
• Manage contact lists using Emma and Outlook, ensuring accuracy and efficiency in audience segmentation for targeted communication efforts.
  
• Lead updates to the Internal Medicine research website and other clinical department research pages. Ensure content is current, relevant, and well-organized, working closely with the University's web team to integrate design improvements.
  
• Coordinate the annual update of the Internal Medicine Recruitment Magazine. Collaborate with multiple departments to gather content and facilitate its timely production and distribution, using strategic planning to align the magazine's messaging with institutional goals.
  
• Oversee the management and continuous improvement of the CIRO SharePoint site, ensuring content is up-to-date, well-organized, and accessible to team members.
  
• Promote CIRO-organized events across multiple channels, developing tailored communication strategies to maximize visibility and engagement with key stakeholders.
  
• Maintain and manage an online calendar of departmental and CIRO-organized research activities, ensuring it is accurate and updated regularly for internal and external audiences.
  
• Lead the development and execution of a strategic communications plan for the annual Research Day. This includes coordinating outreach to speakers and attendees, managing calendar invites, and developing promotional materials in collaboration with committee members.
  
• Oversee and manage email communications sent to CIRO-Ops@kumc.edu, exercising discretion in addressing information requests from internal and external stakeholders, and fostering relationships to support CIRO's mission.
  
• Design, implement, and analyze REDCap surveys to capture feedback on CIRO operations and research administration. Use this data to recommend and drive continuous improvement initiatives within the office.
  
• Provide cross-coverage support for all CIRO operational functions, including Workday support, offering expert-level insights and problem-solving to ensure smooth operations across the department.
  
• Lead or contribute to special projects, ensuring alignment with CIRO's strategic goals and driving initiatives that enhance the effectiveness and efficiency of the office's operations.
  
• Innovate and implement new communication strategies, tools, and resources that improve engagement with both internal and external stakeholders, ensuring CIRO's message is effectively communicated.
  
• Provide leadership and on-the-ground support for CIRO-organized events, ensuring smooth execution and adherence to CIRO standards of excellence.
  
• Perform additional administrative and strategic tasks as assigned by CIRO leadership, using judgment and discretion to prioritize tasks and make informed decisions.
  
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.
  

Work Environment

Work is normally performed in a typical interior work environment which does not usually subject the employee to any unpleasant elements.

Required Qualifications

Education: Bachelor's degree or relevant experience may be substituted for education on a year-for-year basis.

Work Experience:

• Minimum two (2) years of administrative office support experience.
  
• Customer service experience
  

Preferred Qualifications

Education: Master's Degree

Work Experience:

• Proficiency with Workday.
  
• Familiarity with business technology tools (e.g., Teams/Slack, SharePoint, ServiceNow, Monday, MS Project, Emma).
  
• Proficiency in Microsoft Suite.
  
• Experience supporting faculty and staff in a university or large academic institution.
  

Skills

• Ability to show discretion in handling confidential information.
  
• Ability to show initiative, independent judgment, problem-solving, and decision-making within established policies.
  
• Ability to meet deadlines and prioritize tasks.
  
• Excellent written and verbal communication skills.
  
• Strong customer service orientation, with the ability to build and maintain positive relationships with stakeholders.
  
• Strong organizational and time management skills, with the ability to handle multiple tasks and events simultaneously.
  
• Competent in Microsoft Office Suite and able to maintain detailed records and documentation.
  
• Collaborative team player with a proactive approach to identifying and implementing improvements.
  

Required Documents

• Resume
  
• Cover Letter
  

Comprehensive Benefits Package:

Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. https://www.kumc.edu/human-resources/benefits.html

Employee Type:
Regular

Time Type:
Full time

Rate Type:
Hourly

Compensation Statement:

The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.

Pay Range:
$26.13 - $39.20
Minimum
$26.13
Midpoint
$32.67
Maximum
$39.20



Application Instructions:

To learn more and apply online, please visit https://kumc.wd5.myworkdayjobs.com/en-US/kumc-jobs/job/Kansas-City-Metro-Area/Research-Operations-Coordinator---Comprehensive-Integrated-Research-Operations--CIRO-_JR007648 or go to https://careers.kumc.edu/ and search for position number JR007648.



Applications must be submitted directly through the KU Medical Center website to be considered for this position. Any applications submitted via email or this website will NOT be reviewed or considered.



About KU Medical Center:

The University of Kansas Medical Centers mission is to educate exceptional health care professionals through a full range of undergraduate, graduate, professional, postdoctoral and continuing education programs in the schools of Medicine, Nursing and Health Professions. KU Medical Center also advances the health sciences through world-class research programs; provides compassionate and state-of-the-art patient care in an academic medical center environment; and works with communities in every Kansas county to improve the health of Kansans. Learn more at www.kumc.edu.



Benefits:

KUMC offers a range of great benefits that support employees and eligible family members. Our health insurance benefits begin on hire date and KUMC offers other exciting benefits such as paid parental leave, generous employer retirement contributions and other resources to improve health and well-being. For more information, please visit https://www.kumc.edu/human-resources/benefits.html



Equal Employment Opportunity Statement



The University of Kansas Medical Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ethnicity, ancestry, age, protected veteran or disability status, marital status, parental status, or genetic information. http://policy.ku.edu/IOA/nondiscrimination




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