Patient Services Specialist
Company:
Texas Tech University Health Sciences Center
Job Location:
Category:
Health and Medical Services
Type:
Full-Time
Odessa
38474BR
Position Description
This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities.
Campus
HSC - Permian Basin
Department: Psychiatry Ode General
Major/Essential Functions
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Preferred Qualifications
Medical clinic experience scheduling appointments, receiving patients, verifying insurance, and processing charges.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
Pay Basis: Hourly
Pay Grade Minimum
15.00
Pay Grade Maximum
27.84
Schedule Details
Monday - Thursday, 7:45 AM - 7:00 PM
Travel Required: Up to 25%
Does this position work in a research laboratory?: No
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
38474BR
Position Description
This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities.
Campus
HSC - Permian Basin
Department: Psychiatry Ode General
Major/Essential Functions
- Establish good rapport with patients and interact in an empathetic manner.
- Commitment to improving the experience and delivery of care for patients.
- Strong communication skills, with excellent interpersonal skills.
- Ability to listen to others and respond professionally.
- Strong critical thinking, problem-solving, and attention to detail.
- Possess a growth mindset.
- Answer patient calls and insurance verifications.
- Collect and process payments.
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Preferred Qualifications
Medical clinic experience scheduling appointments, receiving patients, verifying insurance, and processing charges.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
Pay Basis: Hourly
Pay Grade Minimum
15.00
Pay Grade Maximum
27.84
Schedule Details
Monday - Thursday, 7:45 AM - 7:00 PM
Travel Required: Up to 25%
Does this position work in a research laboratory?: No
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
