Student Success Coach - SHP Admissions
38406BR
Position Description
Contributes to the advancement of institutional student success.
Campus
HSC - Lubbock
Department: SHP Admissions and Student Aff Lbk
Major/Essential Functions
Represents TTUHSC School of Health Professions to prospective students, current students, staff, and faculty to attract quality applicants and achieve enrollment goals.
Demonstrate experience managing multiple, diverse projects simultaneously
Demonstrate the ability to thrive in a fast-paced environment with attention to detail, organization, collaboration, and flexibility.
Prepare and maintain individualized degree plans for HML students utilizing DegreeWorks for the Healthcare Management and Leadership department.
Process add/drop, withdrawal, and leave of absence requests while supporting SHP enrollment and retention initiatives.
Provide advising and student engagement outreach for all HML students, fostering valuable and supportive relationships.
Advise students on academic progressions for the Healthcare Management and Leadership department.
Assist students in identifying appropriate SHP and institutional resources.
Maintain thorough and accurate records of every student advising interaction using various digital resources and information management systems.
Stay current on HML program requirements, course offerings, important dates, SHP, and institutional educational resources.
Assist with Banner and Xtender Tasks to include, digital imaging and indexing.
Assist with SHP Enrollment Management tasks.
Assist in answering phones and fielding questions about the School of Health Professions.
Maintain strict confidentiality for applicants, current students, faculty and staff.
Assist with School of Health Professions special events.
Maintain the ability to work well with co-workers, faculty, staff, and students, provide excellent customer service and multitask with ease.
Support new HML student engagement and enrollment management initiatives.
Demonstrate integrity, professional maturity, commitment, and accountability according to the five values described in our Values-Based Culture: One Team, Kind Hearted, Integrity, Visionary, Beyond Service.
Contribute to the overall success of the University and SHP by performing other duties as assigned.
Observe work safety rules.
Bachelor's degree in a related area of study and 2 years of student support experience in a mentoring, advising, tutoring, or related capacity.
Preferred Qualifications
Experience in working higher education field.
Required AttachmentsCover Letter, Resume / CV
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Pay Basis: Hourly
Pay Grade Minimum
Salary commensurate with related education, experience and/or skills.
Pay Grade Maximum
Salary commensurate with related education, experience and/or skills.
Travel Required: Up to 25%
Does this position work in a research laboratory?: No
