Job Listings

POSITION TITLE:

COMPENSATION RANGE: 51,500.00 - 53,045.00 USD per year

EMPLOYMENT CLASSIFICATION: Professional Administrative

DEPARTMENT: Office of Financial Aid

TARGET HIRE DATE: 9/23/2024

BENEFITS: UNC's Career Hub

To ensure full consideration, applications must be received by 11:59pm (MT) on 08/14/2024.

Position Summary:

This position exists to serve students and families by educating them about financial aid and scholarship opportunities available to ensure that they meet their academic goals. The position advises and counsels students, prospective students and parents concerning available aid and scholarships, the application process and responsible utilization of financial aid funds, ensuring the information is accurate and up to date and provides leadership and support to the counseling staff. The position distributes federal, state, institutional, and private funds to all students who meet program eligibility requirements. The practice of empathy, community building, civility, recognition, and exceptional customer service are key components of this position. The position will advise students, prospective students and parents concerning available scholarships and other forms of aid and the application process.

Job Duties:

60% Client Services (Essential Function)
Counsel students and parents timely regarding the financial aid and the UNC scholarship process.
Explain policy and procedures to internal and external constituents.
Provide accurate information and timely processing of files.
Disseminate accurate, courteous, and timely information.

25% Program Administration (Essential Function)
Resolve individual student issues regarding the timely delivery of aid. Calculate need by applying federal methodology.
Review and authorize aid awards in compliance with regulations and UNC policy.
Review, assess and audit documents.
Support program reconciliation by assisting with review and distribution of funds.
Resolve problems and explain results.

10% Community Development (Essential Function)
Represent the Office of Financial Aid and UNC in various activities both internal and external to the University. These include, but are not limited to, Preview Days, Freshmen and Transfer Student Orientations, high school financial aid presentations, financial aid nights and assignments as requested.

5% Policy Development (Essential Function)
Assist the OFA Leadership in development and implementation of financial aid policy by providing input and feedback to assist in meeting the goals of the office.
Review federal regulatory changes to determine the need for and recommend new departmental policies to remain in compliance.
Create and update procedures for assigned duties as well as other areas as needed.

Minimum Qualifications:

Education:
A Bachelor's degree is preferred for this position.

Experience:
The preferred employee will have experienced at least one academic year of the financial aid cycle to understand all aspects of the job. At a minimum, this position must display evidence of not only excellent customer service, this position must demonstrate a high level of processing skill with documented attention to detail. Must demonstrate an aptitude for working with numbers, complex systems and regulation e.g. institutional, state and federal regulations.

Certification/Registration/Licensing:
NASFAA certification and experiences preferred.

Ability:
Computer skills are necessary. Good oral and written skills are also a necessity for effective communication. Must also have the ability to address diverse issues with respect to Professional Judgment Appeals.

Special Considerations:
All employees are cross-trained in all office functions to ensure the continuation of high level quality services at all times. Knowledge of other university departments and their regulations are crucial in arriving at solutions for our students. This position must be knowledgeable of all financial assistance programs and their basic requirements.

Benefits:
Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans for all full-time positions. Employees at UNC receive sick leave, and other leave options may be available based on position. Full-time employees are eligible to receive tuition waiver benefits, as well as dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%. These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available based on position.

About UNC
The University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. UNC's commitment to education began in 1889 and continues to be a transformational force for our students. According to CollegeNet's Social Mobility Index, UNC ranked #1 in social mobility (2022). UNC is also committed to providing our faculty and staff with the support they need to succeed as professionals, educators, and in life. Please visit UNC's Career Hub,to learn more about UNC's strategic plan, school programs, and employee benefits. Go Bears!

Commitment to Diversity, Equity, Inclusion, and Belonging
The University of Northern Colorado believes diversity, equity, inclusion, and belonging is the pathway to achieving an inclusive community and fostering a campus culture where everyone can thrive. UNC supports the growth of individuals who care about race, gender, sexual orientation, gender identity/expression, lifestyle, age, educational background, national origin, religion, or physical ability - to honor the intersectionality of our campus. Please visit UNC's Career Hub to learn more about UNC's commitment to diversity, equity, inclusion, and belonging.

AAEO Employer
The University of Northern Colorado is an Affirmative Action/Equal Opportunity employer that is committed to a culturally diverse staff, faculty, and student body.

The University will not engage in unlawful discrimination in employment or educational services against any person because of race, color, religion, gender, age, national origin, disability, or veteran status. Veteran status and people with disabilities are encouraged to apply. It is the University's policy to prohibit discrimination in employment or educational services on the basis of sexual orientation or political affiliation. The University will likewise take affirmative action to ensure that student applicants and enrolled students are treated during the enrollment at the University without regard to race, religion, gender, age, national origin, disability or veteran status. Such affirmative action shall include, but not be limited to the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising; layoff, retirement, or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Furthermore, the University will post in conspicuous places, notice setting forth the provisions of this University's Equal Opportunity Policy.

Federal regulations require that the University of Northern Colorado retain all documents submitted by applicants. Materials will not be returned or copied for applicants.

Background Check
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.

This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.

Clery Act
In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online. A paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.