Job Listings

Academic Success Coach (Generalist, Part-Time)

Vaughn College of Aeronautics and Technology
Job Location:
Flushing, 11369
Tutors and Learning Resources

Position purpose

The Part-Time Academic Success Coach proactively supports a caseload of students in their studies at Vaughn. The Part-Time Academic Success Coach will engage in outreach interventions on a regular basis.

Major Responsibilities/Duties/Functions/Tasks:

  • Provide proactive success coaching to an assigned caseload of students facilitated by an early alert system. Success Coaches are expected to familiarize themselves with all programs and curriculum offered at the College;
  • Assisting and guiding students through in-class and out-of-class program requirements;
  • Respond to faculty/staff submitted and automatically generated alerts for an assigned caseload of students. Maintain accurate data on an early alert system (e.g., student success plan and daily input of flight for aircraft operations students);
  • Identify and engage in regular outreach to at-risk students within assigned caseload of students;
  • Connect students in caseload with appropriate interventions and student supports;
  • Engage assigned caseload of students in educational planning activities to help guide them to achieve their educational goals;
  • Regularly attend assigned academic department meetings, engage with faculty/staff, and other departmental meetings, as appropriate, to remain current with departmental policies and procedures;
  • Engaging in phone call and outreach campaigns as required;
  • May be required to provide hours in a Zoom-based student service room for consultations and/or managing breakout rooms for this room;
  • All other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Requirements

  • Bachelor’s degree in education, counseling or a field related to airport/aviation management;

Professional Skills

  • Working knowledge of Microsoft Office suite, specifically Word and Excel.
  • Demonstrated excellence in written, oral and interpersonal communication skills;
  • Demonstrated professionalism, including the ability to treat others respectfully and to speak courteously;
  • Ability to work independently;
  • Ability to follow up on tasks as appropriate.

Reasoning Ability

  • Ability to define problems, collect data, establish facts and draw conclusions;
  • Ability to understand and follow directions.

Work environment and physical functions

This position is located in an office environment. Generally, an employee needs to be able to sit, stand and navigate within the office area. The office equipment, either individually used or shared with a department is the responsibility of all employees.


  • Masters’ degree in education, counseling or a related field.
  • Knowledge of topics in the discipline of aviation/airport management.
  • Experience using Starfish (or similar early-intervention system) for effective interventions including raising and clearing flags.
  • Experience using SONIS (or similar student information system) for records retrieval.
  • Experience providing advisement to college-level students.


  • The entry-level compensation rate for this position is expected to be between $20,000 - $30,000 per year. This position is grant funded and part-time.
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