Job Listings

Associate/Senior Associate Director of Operations and Assessment, Career Services

Colgate University
Job Location:
Hamilton, 13346
Career Development and Services

Division: Dean of the College

Department: Career Services

Hiring Wage/Salary Range

Associate level: $80,000 - $90,000 Senior Associate level: $90,00 - $100,000


When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.


Current Benefits
Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.
We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:

Health and Wellness:
Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.

Paid Time Off:
Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year's and 3 floating holidays.

Paid Family Leave:
After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.

Continuing Education and Professional Development:
Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.
Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.
After 7 years of service in an eligible position an employee's eligible children may be awarded up to half of Colgate's tuition to attend an accredited college, university or trade school of their choice.

Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.

Department Statement

This is an exciting time to join Career Services at Colgate. Under Colgate's Third Century Plan, the team launched a four-year career development model. Now, more than 80% of students are engaged in intentional, developmental, and individualized journeys of self discovery and experiential education in partnership with the Career Services team, leading them to a meaningful post-graduate outcome. This leadership role offers an experienced colleague the opportunity to leverage an already strong program and to work with a talented team of colleagues to build onto this demonstrated success. As a member of this department's senior leadership team, the associate director will be pivotal in shaping the future direction of this essential and high-profile campus department. This team's efforts consistently result in more than 98% of first destinations respondents being employed, securing graduate school admission or a competitive fellowship within six months of graduation. The next associate director will demonstrate strong competency in assessment, operational management, interpersonal communications, and leadership. They will possess a clear strengths-based approach to their work and a track record of leveraging practices that positively address constituents' historical inequities.


Accountable for providing the primary vision and leadership related to departmental operations and student engagement assessment. Directly oversee the administration of Career Services' internship grant and fellowship initiatives. Indirectly oversee initiatives that leverage alumni/parent volunteer engagement (i.e. SophoMORE Connections, alumni-led exploration and industry programming.

Responsible for developing sophisticated strategies to identify, track, and assess student engagement for the Career Services team. Accountable for deploying predictive, causal, and correlational analyses to inform and sustain exemplary and effective Career Services' programming and advising. Independently prepare analyses and reports to educate campus leadership and to demonstrate outcomes and opportunities. Responsible for assisting departmental colleagues in developing initiatives with clear learning outcomes. Serve as a primary system administrator for Career Services' student data systems, independently troubleshooting system functionality in collaboration with external vendors.

The associate director is responsible for the effective hiring, supervision, and performance management of all their direct and indirect reports - including professional staff and student interns. Provide timely performance evaluations, holding colleagues accountable, and create individualized plans for their development and professional growth. Responsible for ensuring fair and equitable decisions regarding employment (e.g.: hiring, promotion, termination).

Regarding internship grant initiatives, the associate director is responsible for creating application processes, reviewing policies and procedures, facilitating candidate selection, and holding students accountable for following through on commitments. Responsible for recruiting, training, and managing selection committees of faculty, alumni, and professional staff involved in internship and grant selection. In consultation with AVP for Career Initiatives, responsibly steward endowed and current use funds alongside Advancement colleagues and in compliance with Federal and State laws. Independently oversee grant disbursement in compliance with Colgate policies.

Responsible for overseeing the Career Services team's creation, development, and execution of large-scale and small-scale alumni/parent-led career exploration and industry programming. Alongside their Career Services colleagues, engage a wide range of volunteers that represent the breadth of opportunities available for liberal arts students. Accountable for supporting front desk management and Benton Hall building management in partnership with the office manager. Create processes to ensure high levels of satisfaction with intake procedures.

Working closely with the Office of Communications embedded professional, help articulate Career Services' needs and ensure communications deliverables are aligned with departmental goals and strategies. Develop communications aimed at increasing students' awareness of and engagement with Career Services' resources and initiatives.

Professional Experience/ Qualifications

  • Prior experience directly supervising colleagues and managing teams to produce high quality work
  • Data assessment experience and a demonstrated ability to synthesize and analyze quantitative and qualitative data. Proficiency in Excel is required.
  • Two or more years of project or event management experience.
  • Ability to concurrently manage multiple projects independently.
  • Excellent written and oral communication skills; strong organizational and analytical skills, and the ability to set priorities and take initiative.
  • A demonstrated ability for building relationships with internal and external stakeholders.
  • Passion for the advantages of a liberal arts degree and the ability to communicate its value proposition with various constituents.
  • Capable of working collegially with a diverse group of parents, alumni, employers, faculty, staff and students within a university setting.

Preferred Qualifications

  • Prior student affairs and/or advising, career services, or recruitment experience.
  • Prior volunteer management experience, especially with a traditional college-aged student population.
  • CRM technology experience is helpful.


Must have a minimum of a Bachelor's degree.
A Master's degree preferred.

Requisition Number: 2024S058Posting

Temporary: No

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