Job Listings

Steward, Pantry

Harvard University
Job Location:
Cambridge, 02138
Food Services
Campus Services


Position Description
  • In the absence of the management team, provides oversight and supervision to the dining facility.
  • Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and food storage areas such as refrigeration, freezer, and dry storage. Informsstudents/guests on foods to avoid by knowing the menu items and the ingredient listings or by referringthem to the person in charge.
  • Responsible for followingthe opening and closingprocedures of the dining facility.
  • Maintains a set of unit keys at all timeswhile on and off duty.
  • Works closely with storekeeper ensuring supplies are readily available and communicates. any shortages to the management team in a timely manner.
  • Receives food and non-food deliveries in the absence of the storekeeper while following all proper receiving procedures. Reports short-shipped and damaged itemsto the management team.
  • Stores and stocks items appropriately using FIFO system.
  • Reconciles daily cash deposit.
  • Performs cashier dutiesas assigned.
  • Directs the work of employeesas assigned.
  • Supports all events as assigned, including, but not limitedto setup, execution and clean up.
  • Responsible for assigned catering services.
  • Responsible for coordinating coverage during unexpected staff shortages.
  • Resolves issues, concernsand feedback receivedfrom students, guests and staff.Reports back theseissues to the management team in a timely manner.
  • Must take and record temperatures of hot and cold foods and record in the log book during meal periods. Must decide on corrective actionwhen needed and informmanagement of actionstaken in a timely manner.
  • Monitors serving lines during meals to ensure quality and quantity is suitable for customerdemand.
  • Ensures presentation of food, cleanliness of food holdingareas, and appropriate serving utensils provided.
  • Reports malfunctioning equipment to management in a timely manner.
  • Recycles products per policy and procedure.
  • Accurately fills out sanitation and temperature logs and food service recordsas required. Informsperson in charge when corrective action is needed in a timely manner.
  • Follows sanitation standards in compliance with all regulatory agencies including HarvardEnvironmental Health and Safety regulations.
  • Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests
  • Complies with State of Massachusetts and Dining Services' "Food Employee IllnessPolicy".
  • Represents HUDS to students, faculty,staff and guests in a positive and professional manner.
  • Works to meet the missionand core valuesof Harvard University Dining Services withenthusiasm and a spirit of cooperation.
  • Attends mandatorytrainings as assigned.
  • Maintains current certifications as required.
  • Performs otherduties as assigned
Basic Qualifications
  • High School Diplomaor equivalent.
  • Must have proficiency with the Englishlanguage (speaking, reading and writing).
  • Minimum of two years supervisory experience in commercial food service or hospitality industry.
  • Must possess basic computer skills and have the ability to learn various business applications.
  • Must have basic math skills and ability to perform basic fiscal tasks. This includes, but is notlimited to cash handling, analyzing digital and analog thermometers and other measuring devices.
  • Must be able to followdirections.
  • Must be neat in appearance and comply with properdress code as designated by HUDS.
  • Must have proficiency with kitchen toolsand equipment withoutrestrictions.
  • Must be knowledgeable of food allergies and intolerances.
  • Must be able to workindependently and as partof a team.
  • Must have excellent communication skills.
  • Must be able to workcooperatively and respectfully with a diverseset of staff, management and guests.
  • Must have strong multi-tasking skills. Must be able to work in a fast-paced diverse environment.
  • Must be customerservice oriented.
Additional Qualifications and Skills
  • ServSafe certification within one year of employment.
  • Previous experience working in a University environment preferred.
Physical Requirements
  • Routine: must be able to lift 50 lbs. without restrictions. Frequent overhead lifting of 40 pounds required
  • Continuous: standing, walking,lifting, manual dexterity, reaching, handling, bending
  • Frequent: push/pull, bending, ascending and descending stairsand ladders
  • Occasional: climbing, squatting, sitting, kneeling
Additional Information

Emergency Status Designation: Essential

Note: This job description may vary or change based on the needs of the business.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Work Format Details
This position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

We invite you to visit Harvard's Total Rewards website ( to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
Hospitality & Dining Services

Department Office Location
USA - MA - Cambridge

Job Code
230011 Steward, Pantry

Work Format

Dining Services

Salary Grade

Dining Services/ Cabot Pforzheimer

21 - Hotel, Rest Emp Int Loc 26

Hourly Rate and/or Rate Range
28.22 - 30.23

Time Status

Pre-Employment Screening
Criminal, Drug Testing, Employment, Identity

Sunday, Monday , Thursday and Friday 11:30am - 8:30pm
Saturday 7:00am - 4:00pm

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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