Job Listings

Production Manager, HBS Online

Harvard University
Job Location:
Cambridge, 02138
Online and Distance Education Programs
Harvard Business School


Job Summary
Harvard Business School (HBS) Online is Harvard Business School's vision of business education reimagined for the digital age. Our mission is simple: to create learning experiences that bring business education to life. HBS Online offers a unique and highly engaging way to learn vital business concepts. To see these techniques in action and gain actionable skills and insights, check out HBS Online's Sample Business Lessons.

Reporting to the Senior Production Manager, the Production Manager utilizes their industry knowledge to support high-quality online learning by managing production and post-production workflows for the Creative functional team's video and graphical content for HBS Online's course platform, marketing, and social channels. This position will contribute to the Content Production team's planning of production prioritization and project resourcing across the team's portfolio of new courses, course updates, marketing campaigns, and other special projects by developing and managing detailed production and post-production timelines and deliverables, monitoring project status and managing risks, and creating workflow documentation, tracking, and custom reporting.

This position will also work closely with Multimedia Producers, Content Developers, Project Managers, external production crews, and other stakeholders to plan, schedule, and execute video shoots to meet content and creative objectives. They will support project budgeting by working with Multimedia Producers and Project Managers to estimate and track Creative functional team expenses throughout pre-production and production to ensure production costs align with project scope and budget parameters.

Position Description
  • Serve as multimedia production management lead for assigned projects in the team's portfolio.
  • Develop and manage multimedia production and post-production schedules and tracking systems across all phases of development, and provide regular status updates to stakeholders throughout HBS Online, HBS, and external entities.
  • Review project multimedia production scope and timeline, identify dependencies, and provide direction and guidance on video production best practices. Quantify and illustrate proposed changes to scope, Creative functional team staffing, or other factors and impacts.
  • Manage media deliverables for internal and external stakeholder review, internal testing, and project completion.
  • Schedule and plan interview filming, faculty lecture filming, and related b-roll filming, coordinating with internal teams, vendors, faculty, interview subjects and their administrative support teams.
  • Research and plan travel, create detailed production schedules, secure filming locations, book crew and on-camera talent, coordinate equipment rentals, and prepare and distribute call sheets in collaboration with the Multimedia Producers.
  • Research local production vendors and negotiate new vendor contracts as needed.
  • Contribute to improvements in project tracking software template capabilities and project status self-reporting by Creative functional team contributors; ensure consistency of use and adherence to best practices.
  • Create and maintain production templates, production vendor lists, and documentation of production processes and best practices.
  • Identify and work to resolve multimedia production and post-production issues through process and stakeholder management. Escalate issues as needed to reduce risk to the project.
  • Provide inputs for monthly multimedia operating expenses on assigned projects.
  • Secure and maintain production and third-party media asset permissions documentation, in conjunction with Project Management.
  • Serve as the team's subject matter expert in Harvard/HBS onboarding policies and compliance; under the direction of the Creative Director and Senior Production Manager, facilitate the team's short and long-term resourcing needs and collect the information needed to request Harvard Sponsored Roles (HSR) (University identity and access management system), create and terminate assignments, initiate assignment updates, and conduct required monthly audits of system access in relation to scheduled work.
  • Manage access to Harvard accounts and Creative functional team's cloud editing and data management systems, coordinating with the System Administrator, Media Coordinator, and external vendors to grant and revoke access; ensure timely guest and contingent worker compliance with Harvard/HBS requirements in accordance with system access levels and on-site status, including required communications, and IT Security Requirements.
  • Assist on set, as needed.
  • Other duties and special projects, as assigned.
Basic Qualifications
  • High School Diploma, GED, or equivalent is required
  • 5+ years of experience in creative multimedia production or closely related field is required.
  • Education beyond high school may count toward experience.
Additional Qualifications and Skills
The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
  • Professional production field and/or studio set experience required.
  • Excellent communication skills and ability to respond effectively to real-time challenges with multiple stakeholders.
  • Exceptional organization skills, and ability to balance multiple projects and priorities.
  • Experience utilizing program status and performance reporting and project dashboards a plus.
  • Facility with Adobe Creative Suite (Adobe Premiere Pro, After Effects, Photoshop, Illustrator) and Microsoft Office Suite preferred.
  • Strong sense of discretion in relation to business information and plans (travel, projects in development, and internal and external talent).
  • Ability to work scheduled weekend or evening hours, as needed.
  • Pitches in where needed - "no job is too big or small."
Additional Information
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday - Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.

This is a 40 hours/week, overtime-eligible position.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here:

About Us
Founded in 1908 as part of Harvard University, Harvard Business School ( is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.

We invite you to visit Harvard's Total Rewards website ( to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
General Administration, Information Technology

Department Office Location
USA - MA - Boston

Job Code
405012 Admin Professional (N)

Work Format
Hybrid (partially on-site, partially remote)


Salary Grade

Harvard Business School Online

55 - Hvd Union Cler & Tech Workers

Time Status

Pre-Employment Screening

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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