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Senior Student Program Specialist

University of Oklahoma
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Organization: Academic Records

Job Location: Oklahoma-Norman-Norman Campus


Work Schedule: Monday - Friday, 8 am - 5 pm

Work Type: Hybrid

Salary Range: Targeted salary $37,500/yr based on experience

Benefits Provided: Yes

Required Attachments: Resume, Cover Letter

Job Description


The Office of the Registrar works to support our current and former Sooners. Our mission is to collaborate with students, faculty, and staff to provide comprehensive enrollment management and academic record services with the utmost integrity & accuracy, while keeping student records secure and confidential. Additionally, we partner with parents, counselors, and communities in providing resources to students interested in higher education. The University of Oklahoma's Office of the Registrar is a part of the Division of Enrollment Management. The Office of Registrar oversees Enrollment Services, Academic Records, diploma production, course & room scheduling, athletic certification, transcript evaluation, and Veteran Student Services.

We need someone who exhibits:

Integrity: Accountability for doing the right thing by exercising good judgment and honesty. Ability to create a safe environment for students and families and team members, including having emotional intelligence and self-awareness. Transparency, professionalism, and thoughtfulness in communication.

Care: Prioritization of creating the best experience possible for each person we encounter and at every step of the student experience. Providing service to others by being friendly, welcoming, and approachable. Commitment to collaboration and to being a team player with a positive attitude.

Intentionality: Strong work ethic and contribution to the excellence of the Division of Enrollment Management, OAR, and OU; self-motivation. Consistency in meeting deadlines and responding in a timely manner.

Innovation: Possession of a natural curiosity to learn and a continual pursuit of personal and professional growth in the field of college enrollment management. A focus on innovation, displaying an understanding of positive change and possessing a strong analytic ability. Efficiency by researching best practices, making creativity a priority.

Essential Duties:

  • Performs office duties and coordination in support of student programs or services.

  • Maintains files indicating student progress, letters of recommendations, transcripts, etc., as required.

  • Assists students and residents by providing information pertaining to lectures, exams, national board exams, financial aid, textbook procurement, etc.

  • Interfaces with Student Services in matters concerning grades, transcripts, and student status.

  • Participates in planning and implementation of orientation for new students.

  • Interfaces with faculty and/or staff while representing the department to explain the program, gather information needed to facilitate scheduling, etc.
  • Update and maintain files and documents.

  • Contribute daily to a collaborative, positive, and supportive work environment.

  • Follow all FERPA guidelines.

  • Identify problems, improvements, and errors to proactively raise these to the attention of appropriate management.

  • Process all parental and student transcript releases at the conclusion of each Fall, Spring, and Summer semester(s).

  • Primary point of contact for Concurrent Enrollment team in Enrollment Management - compile and send transcripts to High Schools at the conclusion of each academic term.

  • Serve as ancillary support to the Senior Credential Evaluation Specialist with International and Study Abroad credit evaluation.

  • Primary point of contact with Athletics Compliance and Admissions Office for evaluating and documenting academic credentials of current and prospective student-athletes in accordance with NCAA, SEC, Big XII and OU policies.

  • Ancillary support to Office of the Registrar NCAA Certification officers for transfer evaluations

  • Consult with Senior Credential Evaluation Specialist and Assistant Registrar as needed.

  • Performs various duties as needed to successfully fulfill the function of the position

Job Requirements


Required Education: High School diploma or GED, AND:

  • 12 months of office/clerical experience.


  • Ability to communicate verbally and in writing

  • Ability to accurately read and understand written materials and instructions

  • General office skills such as phone, copying, faxing, filing, and handling mail

Required Working Conditions:

  • Ability to engage in repetitive motion and communicate effectively
  • Standard office environment.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

Hiring contingent upon a Background Check?: Yes

Special Indications: None

Job Posting: Jul 1, 2024

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