Job Listings

Enterprise Business Analyst

Holy Family University
Job Location:
Philadelphia, 19114

About Holy Family University

Holy Family University is a sponsored ministry of the Sisters of the Holy Family of Nazareth founded in 1954. The University is a private institution in the Catholic tradition with campus locations in Philadelphia and Newtown, PA. The main campus is nestled in the heart of a historic residential neighborhood in Northeast Philadelphia that is vibrant and just minutes from the excitement of Center City. The Newtown, campus is located in Bucks County surrounded by nature and a step away from parks, farmer's markets and great dining.

One of the best parts of Holy Family University is our inclusive atmosphere--and that's not by chance. Our mission centers on creating an environment that is welcoming and encourages all members to get to know one another, learn from one another, and experience a range of perspectives and worldviews. Our diversity is what makes us a strong community.

University Benefits

Holy Family University takes pride in offering a range of meaningful and flexible benefits designed to promote the health and wellness of our employees and their dependents. Our comprehensive benefits and resources focus on physical, mental and financial wellness to include medical, prescription, dental and vision. We did not stop there; we also offer our employees the following fringe benefits and more.

  1. Commuter Benefits: Transit and park benefits through pre-tax payroll deductions
  2. Half-Day Fridays: Enjoy half day Fridays in the summer
  3. 403(b) Retirement: Discretionary match up to 5%; vested immediately
  4. Time Off: 12 Paid Holidays, PTO, Personal, Sick Days and a week off for Winter Break
  5. Tuition Remission: Pursuing a first Master's or Doctoral degree, receive 100% tuition remission. Eligible dependents pursing a first Master's or Doctoral degree, receive 50% tuition discount.
  6. Alpha House: 50% Discount for Nursery, Pre-K and Kindergarten 

Position Summary

The Enterprise Business Analyst will be primarily responsible for designing, developing, and maintaining SQL databases and SSRS reports that power the University's various academic and administrative data needs. This position reports directly to the Director of Enterprise Applications and Data Services.

This position is vital in ensuring the integrity, security, and accessibility of the University's institutional data assets, providing information to aid data-informed decision-making across all facets of university operations. The incumbent's efforts will foster a seamless, efficient, and secure data environment supporting the University's commitment to educational excellence. Moreover, this position will assist the University in solving complex data challenges while upholding the Catholic principles of human dignity, ethical conduct, and the responsible stewardship of resources. 

Employees must understand the mission of Catholic Higher education and be committed to the core values, mission, goals, and objectives of Holy Family University. 

Direct Reports:            


Essential Functions: 

Job duties that must be performed, with or without reasonable accommodation, and may include any of the following tasks, knowledge, skills and other characteristics.  This position description is illustrative and is not a comprehensive listing of all functions and tasks performed by incumbents in this position. 

  • Design efficient relational databases, SQL queries, stored procedures, functions, and other database objects to manage and extract data from the University's mission-critical systems, including student information systems, learning management systems, and other vital applications.
  • Develop SSRS reports that support data-driven decision-making.
  • Architect and implement comprehensive data warehousing and ETL solutions to integrate, consolidate, and transform data from the University's disparate source systems.
  • Ensure data integrity and consistency for enterprise reporting, analytics, and business intelligence initiatives. 
  • Collaborate closely with academic departments, administrative units, and cross-functional team stakeholders to understand their data requirements.
  • Work with domain administrators, users, and managers to analyze existing University trends, develop dashboards and metrics, and manage operations.
  • Advance and enforce robust data security protocols, access controls, encryption mechanisms, and auditing procedures to safeguard sensitive student records, financial data, research data, and other confidential institutional information in compliance with FERPA and other relevant regulations.
  • Produce and maintain technical documentation, including data dictionaries and technical specifications, to promote transparency and the dissemination of information.
  • Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, and attending professional development courses and/or conferences.
  • Provide scheduled and ad hoc mentoring and professional development to team members.
  • Report project statuses and issues to the Director of Enterprise Applications and Data Services in a timely manner.

Non-Essential Duties/Responsibilities:

  •  Any other duties as assigned.  

General Expectations

Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed.  Employees must understand the mission and demonstrate the core values of the University. Additionally, demonstrate the ability to work with diverse personalities, and harmoniously with students, faculty and staff, and the public. Employees are expected to follow and abide by all University policies, rules, regulations and guidelines.

Education & Experience Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or a closely related technical field from an accredited college or university.
  • Minimum of 2 years of proven experience in SQL development, database design, and database administration.
  • Experience with Colleague a plus.
  • Experience with ETL processes, data warehousing architectures, and business intelligence tools commonly deployed in universities and academic settings.
  • Experience in SQL, with knowledge of SQL Server, Oracle, PostgreSQL, or another widely-used RDBMS prevalent in higher education environments.

Knowledge, Skills and Abilities:

Knowledge of and ability to follow university policies and procedures. 

  • Ability to establish and maintain effective working relationships with the campus community. 
  • Ability to think creatively to develop solutions to data access, dashboards, and reports.
  • A systematic and thoughtful approach to programming, reporting, and documentation.
  • Demonstrated ability to manage databases with an emphasis on data integrity, quality, and efficient processes and mechanisms to store and retrieve data.
  • Experience creating end user reports and data ETL query tools 
  • Experience using Active Directory 
  • Experience with PowerShell scripting language or similar scripting tools 
  • Experience with programmatic (e.g., SQL, SSIS, Python) approaches to manipulating large datasets.
  • Experience database analytics design and development using SSAS/Power BI
  • Experience with API calls - GET and POST data from other applications
  • Knowledge of higher education data management practices and regulations (e.g., FERPA)
  • Knowledge of and ability to follow university policies and procedures

Work Environment:

Operates in an office environment, that may have frequent interruptions. The area is well-lit, temperature controlled and free from hazards. Noise level is generally quiet to moderate. 

Physical Requirements:

Communicates frequently, in person, over the phone, or via a computer.  Hearing is needed for extensive telephone and in person communication. Regularly required to sit for long periods of time; use hands to finger, handle or feel; reach with hands and arms. Manual dexterity is needed in order to operate a computer keyboard. Operates standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

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