Job Listings

Manager, Global and International Programs

Company:
The University of Arizona
Job Location:
Tucson, 85724
Category:
International Programs and Services
Type:
Full-Time

Posting Number: req19872

Department: School of Information

Location: Main Campus

Address: Tucson, AZ USA

Position Highlights

This position entails leading the initiation and management of global and international programs. This role includes communicating across units on campus, working with multiple deans (e.g., Dean of International, Dean of Graduate College, Dean of the College) to make decisions about program viability and support for global and international students and faculty. The individual will be responsible for managing relationships and projects with international partners as well as overseeing program and course quality.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

  • Advanced-level Communication and Strategy Development
  • Communicate with global partners, international sites and program planners to monitor program needs and student support. 
  • Communicate with partners across campus to include the Graduate College, Registrar, Office of General Council (OGC), International Student Services, and Arizona International. Lead in the launching of new global or international programs as needed and in coordination with College leadership, OGC, Arizona International, etc. 
  • Develop new strategies for managing large-scale programs with hundreds of learners enrolled. 
  • Carefully expand the University's global and international reach through the iSchool's academic programs. Independently solve problems tied to global and international education for the college. 
  • Manage communication with faculty teaching in the program, collecting evidence of instructional quality and improvements over time and providing feedback for involved faculty. 
  • Ensure a high-quality course delivery and lead in the reporting about quality assurance for the university's Provost and other central leaders on the academic team. Prepare ongoing self-study materials and academic program review materials. 

Global and International Student Services

  • Make decisions about the adoption of new technologies and tools to support the tracking and support of students (e.g., special aspects developed for SLATE, a student response system). 
  • Manage all issues relative to global and international program schedules of classes as well as student enrollments, records, cases, and issues. Create needed resources for global and international student guidance and program pathways. Manage student cohort calendars and scheduling, including faculty assignments and rotations. 
  • Manage and oversee global partner staff trainings, employee provisioning, adjunct hiring, while developing related policies and procedural documents. Handle special graduation needs of global and international learners in coordination with the events team. 
  • Carry a significant student support load in coordination with the student services team for global student cases, managing processes like leaves of absence, probations, and shifting schedules or cohorts, handling orientations, producing degree handbooks and other informational literature.
  • Manage all study abroad efforts, to include related scholarship programs, for the iSchool. 
  • Operate with a high level of knowledge and confidence in order to carry out day-to-day academic operations relative to the global and international students and programs.

Data Analytics and Trends in Higher Education

  • Monitor student enrollment, retention rates, and related student data. Provide data for college leadership and University administration. 
  • Monitor the broader landscape in higher education relative to global delivery, student interests, international trends, and financial shifts around the world, serving as the expert on global education in the College. 
  • Serve in place of the College Dean in all meetings exploring 'new partnerships' for the campus and advise the Dean on important new initiatives given the trends. 
  • Evaluate and independently assess the effectiveness of existing programs through data analysis, student feedback, and assessment tools.  Monitor study abroad data, financial impacts, income to be converted into study abroad scholarships, and other data-driven efforts for study abroad programs.

Minimum Qualifications

  • Bachelor's degree or equivalent advanced learning attained through professional level experience required.
  • Minimum of 8 years of relevant work experience, or equivalent combination of education and work experience.

Preferred Qualifications

  • Experience in academic advising, student services, or program coordination for graduate or undergraduate academic programs.
  • Experience with global and/or international education.
  • Experience in communicating with teams operating across different geographical, cultural, or international lines.

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Academic Administration

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $65,687 - $85,393

Compensation Type: salary at 1.0 full-time equivalency (FTE)

Grade

9

Compensation Guidance

The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Grade Range Minimum

$65687

Grade Range Midpoint

$85393

Grade Range Maximum

$105099

Career Stream and Level

PC4

Job Family

Global Initiatives

Job Function

Academic Administration

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1

Contact Information for Candidates

Holly Brown

brownhb@arizona.edu

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Notice of Availability of the Annual Security and Fire Safety Report

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.

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