Job Listings

Development Coordinator, University Donor Relations and Engagement

Company:
Harvard University
Job Location:
Cambridge, 02138
Category:
Development and Fundraising
Type:
Full-Time
Alumni Affairs and Development

66153BR

Job Summary
Alumni Affairs and Development (AA&D)
Alumni Affairs and Development is a dedicated team supporting Harvard's advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas.

Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work.

AA&D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP).

Within the UDO, University Donor Relations and Engagement (UDRE) is responsible for providing stewardship, engagement, and cultivation touches for the University's most generous donors. Through presidential correspondence, stewardship reporting, and engagement programming, UDRE seeks to convey Harvard's gratitude to the University's most loyal alumni and friends.

Position Description
Provides project-based and logistical support for the University Donor Relations and Engagement (UDRE) team. Main responsibilities include managing complex donor and financial data for the annual University-wide Endowment Report (UER) program, facilitating digital and print mailings for donors, and supporting the planning and production of several engagement events each year for the University's most generous donors. Daily activities include writing and editing correspondence, researching donor interests and faculty speakers, proposing ideas for program development, project management, database management, data entry and analysis, and report generation. This position requires keen attention to detail, meticulous organization, excellent written and spoken communication skills, ability to multi-task, and willingness to take initiative. Works independently as well as part of a team to complete major projects, and must manage competing timelines and requests. Handles a wide range of confidential information with discretion.

Job-specific Responsibilities:
  • Working closely with the assistant director, gifts and funds specialist, helps review and create personalized fund reports for donors who have created endowed funds at Harvard. Gathers, organizes, and edits data, and works with donor relations colleagues and fundraisers across the University to review and update reports. Maintains accurate records in Harvard's donor database and works with Operations team in order to deliver reports using a secure digital platform. May support additional donor communications and recognition projects related to University-wide giving.
  • Supports activities related to the Committee on University Resources and the Global Advisory Council, including assisting in nomination processes, helping with organizational logistics (such as scheduling meetings with faculty and student speakers), drafting briefings for faculty and senior University leaders, and developing programmatic content for donor recognition and engagement events.
  • May help with research and writing projects across the UDRE team from time to time. Work includes researching how donors' gifts are used; drafting and designing narrative reports to donors; drafting, editing, formatting, distributing, and recording and presidential correspondence; writing short biographies; pulling and analyzing data to inform decision-making around existing and emerging donor engagement and recognition programs; and other pieces related to donor engagement and recognition. 
  • Maintains accurate information in Harvard's alumni database, including tracking and updating donor recognition activities, stewardship mailings, and correspondence (particularly as relates to the UER). Serves as a liaison to the Operations team to ensure that major reporting activities are recorded appropriately.
  • Responsible for the timely maintenance, updating, and posting of pertinent information to  UDRE's engagement pages (e.g. Committee on University Resources and Global Advisory Council) on the Source, AA&D's internal website. Assists with departmental organization, including audits of data integrity and documentation of department processes.
  • On an as-needed basis, designs, organizes, and implements administrative systems and procedures related to stewardship for the University's most generous donors. Manipulates gift and donor data and creates and maintains databases and spreadsheets to support donor relations and recognition programs.
  • Provides back-up support to the UDRE development assistants and peer development coordinator on donor recognition and stewardship projects as necessary.
  • The above covers the most significant responsibilities of the position. It does not, however, exclude other duties that would conform with the level of the position.
Basic Qualifications
  • Minimum of three years of experience in an administrative setting, preferably within development or higher education.
Additional Qualifications and Skills
  • The ideal candidate is self-motivated, is intellectually curious and creative, is a strong writer, takes initiative, and has experience organizing and analyzing data
  • Track record of effectively managing projects independently
  • Ability to multi-task, prioritize, and work in a fast-paced environment with tight deadlines 
  • Strong interpersonal, communication, organizational, and analytical skills
  • High level of discretion and professionalism necessary, with the ability to work with colleagues at all levels of the organization and respond with efficiency and professionalism to alumni and donor inquiries
  • Dedicated team player with strong customer service orientation
  • Ability to work independently and in a group
  • Creative, innovative, resourceful problem solver
  • Proficient in the use of Microsoft Office programs, especially Excel
  • Experience using database software such as FileMaker Pro and design software such as Adobe InDesign is preferred
Additional Information
  • This position requires a 3 month orientation and review period.
  • Please include a cover letter with your application.
To learn more about the AA&D team, please visit our Careers site at https://alumni.harvard.edu/careers

To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.

Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.

COVID 19 Vaccination Information: The health of our workforce is a priority for Harvard University.  With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.

Work Format Details
This position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
Alumni Affairs and Development, General Administration

Department Office Location
USA - MA - Cambridge

Job Code
403040 Coordinator II

Work Format
Remote

Sub-Unit
*

Salary Grade
055

Department
Alumni Affairs and Development

Union
55 - Hvd Union Cler & Tech Workers

Time Status
Full-time

Pre-Employment Screening
Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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