Job Listings

Assistant Director for Advising & Mentoring

University of Illinois at Urbana-Champaign
Job Location:
Urbana, 61820
Academic Advising
Office of Minority Student Affairs

Assistant Director for Advising & Mentoring


The University of Illinois Urbana-Champaign is seeking applications for multiple Assistant Directors for Advising and Mentoring for the Office of Minority Student Affairs (OMSA). Founded in 1867, the University of Illinois is one of the nation's original 37 public land-grant institutions. The University of Illinois is home to approximately 56,000 students and 12,000 faculty and staff.

The OMSA Advising & Mentoring services are offered to targeted students (e.g., first year Educational Opportunity Program (EOP), Presidents Award Program (PAP), historically underrepresented students, transfer, students from low-sending counties and recipients of admissions fee-waivers are considered). The OMSA is committed to providing students with high quality mentoring and support programs to improve their academic achievement.

The Office of Minority Student Affairs (OMSA) provides leadership in developing, implementing, and delivering student support services to improve the retention, academic achievement, graduation, and success of undergraduates at Illinois, particularly, students who identify as first-generation, historically underrepresented, low-income, and/or educationally disadvantaged. OMSA promotes and develops educational opportunities and enrichment activities to help facilitate the educational and personal growth of student participants through organized activities and collaborative efforts with Student Affairs departments, the colleges and academic departments, and other campus and community partners. The OMSA is comprised of administrative areas including Advising and Mentoring (A&M), Tutoring and Academic Services (TAS), First-Generation Student Initiatives (First-Gen), and TRIO Administrative & Business Services (TABS). The OMSA's also administers four TRIO programs including two programs for undergraduates: TRIO Student Support Services, TRIO McNair Scholars Program, and two additional programs for pre-college populations: TRIO Upward Bound and TRIO Talent Search.

As a part of Student Success, Inclusion, and Belonging within Student Affairs, OMSA provides support for students to reach their personal, academic, and professional goals through curricular and co-curricular engagement opportunities. OMSA reports to the Assistant Vice Chancellor for Student Success, Inclusion, and Belonging (SSIB).

Job Summary
Works alongside the Director of Advising & Mentoring to oversee the day-to-day operations, workshops/programs, and outreach methods. Monitors daily activities, identifies needs, and supervises multiple Student Success Advisors. Advises students on their personal, educational, and academic performance goals. Assists in implementing policies and procedures related to the academic operations and success of students.

Duties & Responsibilities
  • Student Success Advising, Advocacy, and Support

    * Advises students on their personal, educational, and academic performance goals to identify academic strengths and challenges, gauge adjustment to academic and social life on campus, and provide advice regarding viable pathways that may lead to enhanced student success.

    * Provides academic advising to students, depending on unit needs.

    * Maintains accurate and detailed student records, tracks student performance, and when applicable, develops and presents reports.

    * Conducts proactive outreach and intervention activities with students, selecting strategies where there is a strong likelihood of positively impacting student persistence and academic success.
  • Leadership/Supervision

    * Assists with hiring, onboarding, and training for Student Success Advisors.

    * Supervises, supports, develops, and evaluates an assigned cohort of Student Success Advisors, including regular one-on-ones, goal- and driven annual plans and evaluations, and daily availability and connection-building.

    * Engages in regular team meetings, seeking feedback and providing timely updates.

    * Provides consistent recognition and constructive feedback to direct reports, ensuring an environment that includes regular praise, support, and opportunities for ongoing improvement.

    * Builds, fosters, and maintains intentional relationships with the colleges departments and/or relevant campus units to ensure accurate dissemination of information.

    * Serves as a resource for faculty and staff in matters related to academic services. Acts as liaison between students, faculty, and professional schools

    * Assists with developing, coordinating, and disseminating a cohesive OMSA communication strategy and sharing said information with colleges, departments and/or relevant campus units.
  • Administrative/Student Success Programming Coordination and Development

    * Works with the Director for Advising and Mentoring to manage timely logistical support for relevant advising, mentoring, and coaching processes, including caseload management, duty rotation and office location scheduling.

    * Assists in implementing policies and procedures related to the advising and mentoring unit operations.

    * Assists in the production of academic success, service learning, career & professional development programming, materials, resources, and activities related to student academic success and retention.

    * Oversees student services program communications by crafting and timing program-level messaging.

    * Assists with the allocation of funds process.
  • Assessment

    * Assists with developing and implementing programmatic assessment strategies.

    * Assists with reviewing student data using various reporting systems to assist with identifying trends and evaluating factors such as retention, persistence, and graduation rates and learning outcomes to assess students' academic progress and success rates.

    * Provides scheduled and ad hoc reports to the Director, staff engagement, service delivery and program outcomes.
  • Other General Duties

    * Assists with grant writing activities.

    * Participates in staff, committee, and other meetings as assigned.

    * Participates in the annual new student recruiting and yielding activities.

    * Performs evening, weekend and business/conference travel as requested.

    * Works with the unit's TRIO programs to teach various summer seminars, as needed.

    * Assists with meeting the operational needs by performing other appropriate related duties.
Additional Physical Demands
This position involves a vast amount of computer work, verbal and written communication, and travel throughout campus for meetings, presentations, and other job-related activities.

Travel Requirements
10% Occasional travel for professional development, outreach, and training.
Minimum Qualifications

Bachelor's degree from a discipline appropriate for administering comprehensive, collegiate academic support service and mentoring.
Three or more years of professional experience in academic advising, coaching, mentoring, or counseling.
A minimum of two years of experience with supervising, onboarding, and training full time employees or student workers.
A minimum of two years of experience working with students from diverse backgrounds, first generation, low-income, TRIO or EOP.

Preferred Qualifications

Master's degree in Education, Student Development, Student Personnel, or related field suitable for effectively administering student support and success services at a public, land-grant university.

At least four years of full-time professional experience leading or managing student success, educational equity, and/or student support services in higher education.

At least three years of experience with onboarding, training, and supervising full time employees or student workers.

Experience designing and/or implementing academic student success programs (e.g., tutoring, advising, mentoring, academic support services, supplemental instruction, Federal TRIO Program, first-year experiences).

Data-informed, outcomes driven decision-making, with an ability to share a story of success.

Displayed innovative and creative approaches to address challenges and institutional priorities.
Knowledge, Skills and Abilities
  • Ability to think clearly, creatively, and to solve problems proactively.
  • Excellent communication and administrative skills.
  • Ability to learn and disseminate detailed information.
  • Ability to work effectively individually and collaboratively.
  • Ability to manage competing priorities successfully.
  • Ability to lead and supervise full time employees successfully.
  • Ability to advise, mentor, and coach students successfully.
  • Student-centered and service oriented. Results-driven.
  • Ability to effectively convene key stakeholders to collaborate and build consensus.
Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after 8/1/2024. The target salary is $67,000.00 

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Friday, July 19, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through will not be considered. A complete application contains a cover letter, detailed resume, and name, email, and phone number for three (3) professional references. Incomplete applications will not be reviewed. For further information about this specific position, please contact For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing

Requisition ID: 1024616

Job Category: Education & Student Services

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