Job Listings

Associate Director of Financial Aid Services

Whitman College
Job Location:
Walla Walla, 99362
Financial Aid


Located in the historic community of Walla Walla, Whitman’s vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country.


The Associate Director of Financial Aid Services is a key leader in Whitman’s Financial Aid Services team, serving as the back-up when the Director is away. The Associate Director assists with the processing and administering of financial aid for incoming and returning students and has a special emphasis on the efficient use of technology to maximize accuracy and efficiency. The Associate Director also serves as the point person for multiple offices at Whitman that interface with the Financial Aid Office, with a particular emphasis on serving as liaison to the Office of Admission. 


Hybrid Work Environment: This position has the possibility to work remotely up to 1-5 days per week, with in-person work required at least once per quarter.

This position can support candidates in the following locations:

  • California
  • District of Colombia
  • Illinois
  • Minnesota
  • New Jersey
  • New York
  • North Carolina
  • Oregon
  • Texas
  • Virginia
  • Washington
  • Wisconsin

Please note there is a strong preference for candidates local to the Walla Walla region, or for candidates who are willing to relocate to the area. Relocation assistance is available to eligible candidates.


  • Work collaboratively with students and families who contact the Financial Aid Office for financial aid counseling, including greeting visitors and answering phone calls and emails.
  • Maintain a welcoming, inclusive, and professional approach in working with students and families.
  • Serve as the liaison with the Office of Admission to ensure the strategic use of financial aid to achieve enrollment goals.
  • Liaise with Whitman College Technology Services (WCTS) and Admission staff to ensure effective use of technology to ensure accurate and efficient processes.
  • Work with staff from multiple departments to coordinate the release of admission decisions, early financial aid guarantees, and special financial aid programs, such as the Garrett-Sherwood Scholarship, President Scholarships in Music, Theatre, Debate and Art, and Music.
  • Provide back-up to the Director for federal & state regulatory reporting.
  • Remain up-to-date on all federal, state, and institutional financial aid regulations to ensure consistent, equitable, and compliant administration of financial aid funding.
  • Review FAFSA & CSS Profiles to perform need calc analysis used in determining eligibility for both institutional and federal financial aid for incoming & returning students.
  • Create financial aid awards and modify financial aid packages based on changes to ensure timely delivery of financial aid award notification to students and meet invoicing timelines.
  • Manage the administration of the Federal Direct Loan program, including origination, disbursement, and regulatory disclosures in accordance with federal and state regulatory requirements.
  • Manage the administration of the Washington State grant programs, which includes verifying student eligibility, requesting reimbursable grant funds from the state, completing quarterly reconciliations and year-end close for all Washington State financial aid programs.
  • Assist the Director of Financial Aid in the creation, implementation, update, and management of institutional policies and procedures based on federal, state, and institutional regulations and policies.
  • Review and process professional judgment and financial aid appeal requests submitted by students and families.
  • Provide financial literacy and outreach support by participating/presenting at events such as Whitman’s Summer Fly In Program, New Student Orientation, admission visit days, virtual presentations, high school financial aid nights, etc.
  • Supervise 1-2 student employees in the Financial Aid Office.
  • Serve on Whitman working groups, hiring committees, and teams, as needed.
  • Complete other duties as assigned by the Director of Financial Aid Services when bandwidth is available.


Must be able to explain and/or demonstrate possession of the knowledge, skills, and abilities to safely perform the essential functions of the job, with or without reasonable accommodation. Specifically,

  • Ability to work with a high degree of flexibility, accuracy and attention to detail.
  • Demonstrate excellent office and computer technology skills.
  • Demonstrate a high degree of computer literacy, including Word, Excel, Internet and databases.
  • Support the institution in working with a diverse student body and supporting institutional efforts toward advancing inclusive excellence at Whitman College, including skills and experience that positively and actively advance the College’s core values of diversity, equity, inclusion and antiracism.
  • Ability to work positively and well with the public and diverse constituencies in a fast-paced environment.
  • Ability to maintain confidentiality and work with sensitive information.
  • Strong interpersonal skills, and the ability to communicate effectively both orally and in writing.


  • 5 years of experience in financial aid or higher education, or an equivalent combination of education, experience, and financial aid training.


  • Bachelor’s degree.
  • Financial aid experience.
  • Supervisory experience.
  • Local to the Walla Walla region or willingness to relocate to the area. 

Please note that while the description details both required and preferred qualifications, we want applicants to be aware that they do not need to have all of the preferred qualifications to be considered for this position. If you meet the minimum qualifications and have passion for the work, you are encouraged to apply.


Whitman College offers a competitive benefits program that is designed to attract qualified candidates and retain talented employees. Full-time employees enjoy the following benefits:

Medical/Dental/Vision Insurances.

Basic lifeaccidental death and dismemberment and long term disability insurances with the capability to elect additional voluntary coverage.

403(b) Defined Contribution Retirement Plan with a 10% matching contribution after eligibility requirements are met.

Paid Time Off: 20 accrued vacation days12 accrued sick days13 paid holidays.

Tuition Remission – Dependent Children.

Employee tuition waiver for one Whitman course per semester.

Employee Assistance Program.

Relocation Assistance for eligible candidates.

Learn more about benefits eligibility here


Contact Human Resources regarding requests for disability accommodation in the employment application process.


Application review will begin in July 2024 and continue until the position is filled. 

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