Job Listings

Instructional Designer

Hawkeye Community College
Job Location:
Waterloo, 50704-8015
Instructional Technology and Design

Instructional Designer

June 2024

Reports To: Dean, School of Business & IT and the Brobst Center for Teaching & Learning

Job Summary

Are you passionate about designing effective online courses and inspiring faculty with impactful professional development? If so, Hawkeye Community College has a great opportunity for you in the Brobst Center for Teaching and Learning.

The Brobst Center provides resources and support for faculty development and innovation to enhance student learning. Support such as new faculty induction and mentoring, training and professional development that is responsive to faculty needs and student learning data, and providing tools and strategies to engage learners as well as maximize the use of instructional technology. Brobst Center staff manage the Canvas Learning Management System and the Quality MattersTM system subscription for participating Iowa community colleges.

The Brobst Center is seeking a full-time Instructional Designer to partner with faculty subject matter experts to design and develop high-quality courses. As the Instructional Designer, you are primarily responsible for providing instructional design support to faculty focusing on online and hybrid course design. You are leveraging adult learning theory and core principles of instructional design and assessment while providing technical expertise to guide course development. This includes helping administer and support the Canvas Learning Management System and providing resources and support for faculty development and innovation to enhance student learning.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department and more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. 

Essential Job Functions

Important responsibilities and duties may include, but are not limited to, the following:

  • Collaborate with faculty subject matter experts to design and develop high-quality courses using core principles of instructional design, assessment, and adult learning theory.
  • Incorporate the college's academic standards, online/hybrid standards, assessment goals, and other strategic initiatives into training and consultation with instructors.
  • Promote the effective use of current and emerging technologies into course design to promote effective instruction, increase retention, and improve student learning outcomes.
  • Provide instructor assistance with course design, development, and continuous improvement or redesign of courses.
  • Guide faculty in the process of organizing and chunking course content for online delivery.
  • Evaluate instructional effectiveness and recommend instructional and assessment strategies to support student learning outcomes.
  • Design and develop instructional materials.
  • Utilize quality standards to develop courses that are accessible, easy to use and navigate.
  • Train and support faculty with regard to accessibility compliance when designing courses.
  • Assist faculty with best practices in the use of Canvas and related technologies.
  • Provide training & support to faculty in the use of Canvas and related technologies.
  • Develop and maintain training materials.
  • Support new course or program development, including master course development.
  • Support the development of new competency-based courses or programs.
  • Administer and support the Canvas Learning Management System, including LTI and API integrations or other 3rd party technologies.
  • Manage Canvas feature changes and releases providing positive change management for all users.
  • Monitor Canvas 24/7 Tier 1 Support cases and handle cases that are escalated to ensure resolution for the student and/or faculty member involved.
  • Maintain the college's knowledge base documentation for Canvas 24/7 Tier 1 Support.
  • Monitor system usage and generate reports for institutional assessment and data-driven decision making.
  • Work with staff from Communication and Information Systems (CIS) to implement necessary technical changes.
  • Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
  • Perform other duties as assigned. 

Minimum Qualifications

  • Bachelor’s degree and five (5) years of relevant experience or a combination of education/certifications and experience totaling nine (9) years.
  • Knowledge and experience with developing curriculum including assignments and assessments that are aligned with student learning outcomes.
  • Demonstrated strong interpersonal communication skills.
  • Demonstrated ability to be detail-oriented and manage multiple projects simultaneously.
  • Skilled in Microsoft Office Suite, Google Suite applications, and video conferencing technologies.
  • Prior administrative experience with a Learning Management Systems (Canvas, Blackboard, D2L, etc).
  • Demonstrated ability to execute organization and department policies and procedures.
  • Demonstrated commitment to customer service and the ability to work with diverse populations as well as various areas of the college (faculty, staff, students, and general public).
  • Demonstrated commitment to diversity and inclusion in accordance with Hawkeye Community College’s Mission, Vision and Institutional goals.


  • Masters’ degree or other credential in instructional design or related field.
  • Experience teaching in higher education.
  • Previous experience with Canvas LMS administration.
  • Experience with or certified facilitator role with Quality MattersTM.
  • Experience in a Community College setting.

Working Conditions

Anticipated schedule is Monday – Friday from 8am – 4:30 pm with potential for occasional evening or weekend hours.

Work is performed either in or a combination of an office setting, classroom setting and using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.

Employment Status

Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

  • Salary will be commensurate with the candidate’s education and experience. 
  • The salary range for this position begins at $58,980.

Application Procedure

  • Complete an online application at
    • Submit/upload a cover letter addressing the following:
      • Explain how your work experience qualifies you for this position.
      • Please share examples of your work providing instructional design support, faculty training and/or professional development.
      • Describe your experience with online course design and quality assurance standards.
    • Submit/upload a resume.
    • Submit/upload 3 or more professional references with a minimum of 1 being from a current/past supervisor.
  • Priority screening is set to begin on Monday, July 1, 2024. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college. 

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

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