Job Listings

Director Academic Support Services – FIU Global (532323)

Florida International University
Job Location:
Miami, 33199
International Programs and Services

Director Academic Support Services – 532323

Providing strategic leadership for the multiple curricular, technological, administrative, and budgetary components of FIU Collaborative Online International Learning (COIL). Oversees and administers the development, facilitation, and integration of COIL initiatives across undergraduate, graduate, continuing education, and lifelong learning programs, as well as across student and faculty research and innovation activities. Oversees and administers COIL policies, agreements, and memoranda of understanding. Oversees the collection, analysis, and communication of annual student learning and program evaluation data, including impacts on student learning, and strategic goals.

  • Promotes FIU COIL to FIU and international faculty, staff, students, and other stakeholders. Establishes and executes goals for faculty and student participation in COIL across undergraduate, graduate, continuing education, and lifelong learning programs.
  • Leads the integration of COIL into undergraduate, graduate, continuing education, and lifelong learning programs of study. Leads the integration of COIL into undergraduate, graduate, and faculty research and innovation activities.
  • Connects FIU faculty to international partners and acts as university representative for COIL partnerships. Connects faculty and students to technology training and support. Connects faculty to internal and external international and intercultural training, research, fellowship, grant, service, and other professional advancement opportunities.
  • Establishes long-term COIL partnerships with international institutions and networks, oversees the process of obtaining signatures and other requirements tied to the establishment of memoranda of understanding and inclusion of COIL .
  • Provides professional development training to FIU faculty and international partners and coordinates training with the Division of Information Technology's Media Technology Services, the Center for the Advancement of Teaching, and FIU Online.
  • Develops and administers micro-credentials for FIU, domestic, and international students participating in FIU COIL programs and for FIU, domestic, and international faculty participating in FIU COIL professional development training.
  • Connects students to internal and external international and intercultural learning, research, fellowship, grant, internship, employment, service, and other student success and career advancement opportunities.
  • Manages database for tracking COIL course offering and student enrollment data and submits to Global Footprint dashboard. Oversees and manages database of all documents related to FIU COIL.
  • Collaborates with internationalization units such as the Office of Global Mobility, Office of Regional and World Locations, English Language Institute, and the Office of Global Learning Initiatives to mutually-reinforce departmental objectives and university strategic goals. Collaborates with the Office of Analysis and Information Management to maximize FIU COIL's impact on BOG and ranking metrics. Collaborates with Division of Information Technology and Office of the General Counsel to ensure compliance with policies and procedures regarding technology use, privacy, and data security.
  • Collaborates with Media Technology Services administrators and instructional design personnel to offer revenue-generating professional development training programs through FIU Develop.
  • Supervises the translation of professional development training content into other languages for international participants.
  • Oversees and designs FIU COIL web site and Eventbrite registration platform. Oversees the promotion of the program through digital and non-digital media. Develops and manages annual office and auxiliary budgets.
  • Increases national and international visibility of FIU and FIU COIL through conference presentations, webinars, speaking engagements, research, journal articles and book chapters on the design, implementation, and achievements of FIU COIL. Represents FIU COIL on committees, task forces, and initiatives related to internationalization at FIU.
  • Serves in leadership roles in international education and professional associations such as the Association of International Education Administrators, the Association of American Colleges and Universities, and NAFSA: The Association of International Administrators.

Minimum Qualifications:

Bachelor's degree and eight (8) years of appropriate experience, or a Master's degree and six (6) years of appropriate experience.

Departmental Requirements:

Bilingual (Spanish).

Desired Qualifications:

Experience with international education.

Salary: $90,000 - $100,000

Work Schedule:

Begin time: 8:30 AMEnd time: 5:00 PM

Pre-Employment Requirements:

Criminal Background Check

Other Information:

Ability to work flexible hours as needed.

For further information or to apply, please visit and reference Job Opening ID #.532323.

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