Job Listings

Admissions Counselor

Company:
Governors State University
Job Location:
University Park, 60484
Category:
Admissions and Enrollment
Type:
Full-Time
Salary: $50,000.00 - $53,000.00 Annually

Location: Governors State University, IL

Job Type: Academic Support Professional

Job Number: ASP202400004

Division: Enrollment Management

Department: Admissions

FLSA: Exempt

Bargaining Unit
7

Description

Governors State University invites qualified candidates to apply for the position of Admissions Counselor. The primary role of the Admissions Counselor is to help increase the number of qualified applicants to the University and to enroll the most talented and diverse student body.  The Admissions Counselor will execute targeted interpersonal, virtual and in-person engagement with prospective students, as defined by enrollment goals that are in alignment with the University's Strategic Enrollment Plan.   The Admissions Counselor will be responsible for counseling prospective freshman, transfer and graduate-level students, participating in both on-campus and virtual events, in-person and virtual pre-admissions appointments, and through the University's web-based chat software.

Essential Responsibilities

50%           Meet with prospective freshman, transfer, graduate and non-degree seeking students and their families and various groups to provide information and advice about academic programs at the University. Provide extensive personal interaction, phone and email contact with prospective students and applicants. Communicate effectively with special student populations including first-generation, Latinx, veteran, students of color, adult learns and other at-risk student populations.  Establish and nurture relationships with pertinent university personnel that serve as a conduit for students to learn about Governors State University. Maintain updated knowledge of the admissions process and all aspects of other support and student activities as well as basic working knowledge of the processes that complete the enrollment management cycle (registration, orientation, financial aid, housing, and student life). Support department, divisional and university strategic plans. 

20%           Utilize the University's technical systems (Slate, Colleague, Perceptive Content, Online Chat, etc.) to complete admissions counseling functions; assist students through the admissions process; provide support for Office Manager (including but not limited to; answering questions from walk-in visitors; responding to telephone inquiries; responding to departmental email inquiries; retrieve and respond to voice mail messages on the main phone lines). 

10%           Review prospective student credentials and make recommendations for admission consistent with university policies and procedures; review freshman applicants and make admission decisions based on holistic review.

10%           Collaborate with Associate Director of Admissions and Coordinator of Admissions Events and Communication to assist with on-campus and virtual prospective student engagement events. Represent the University at select on-campus and off-campus events. Manage a recruitment territory.

5%             Perform special projects relative to the overall enrollment marketing plan developed by the Office of Admissions and other duties as assigned.

5%             Perform other duties as assigned.

Other Responsibilities
  • Demonstrates knowledge and good judgment in matters of university policy and procedures.
  • Stays well informed regarding professional updates in field
  • Proactive Leader - Works well without close supervision and demonstrates initiative.
  • Assists with questions and problems courteously and promptly.
Required and Preferred Qualifications

Required Education and Experience
  • Bachelor's degree
  • Two years of college admissions experience
  • Knowledge of Microsoft Office Suite
  • Available to work evenings and weekends as necessary
Desired Education and Experience
  • Master's degree 
  • Knowledge of admissions, recruitment and financial aid practices in higher education
  • Experience counseling/advising students
  • Professional experience using Ellucian Colleague and Slate CRM
  • Bilingual (Spanish preferred)
Competencies
Excellent verbal and written communications skills. The ability to handle multiple tasks concurrently. General knowledge of student information systems: Ellucian Colleague, Slate, and Perceptive Content (or similar systems). Knowledge of operation of computer systems utilizing various software packages. Knowledge of the organization, programs, practices, and procedures of the unit is central to the performance of duties. Functions with independence that has a significant impact on the unit.

Supplemental Information

Please attach the following documents to your application:
  • Resume
  • Cover Letter
  • Transcripts
  • List of three professional references with current contact information
Review of application will begin immediately and continue until position is filled.   For priority consideration complete application should be submitted by April 26, 2024.

MISSION
Governors State University (GovState) is committed to offering an exceptional and accessible education that prepares students with the knowledge, skills and confidence to succeed in a global society.
VISION
GovState will create an intellectually stimulating public square, serve as an economic catalyst for the region, and lead as a model of academic excellence, innovation, diversity and responsible citizenship.
CORE VALUES
Invest in Student Success through a commitment to mentoring and a deliberate university focus on student achievement of academic, professional and personal goals.

Provide Opportunity and Access to a first-class public education to residents of our surrounding communities and all those traditionally underserved by higher education.

Serve as an Economic Catalyst for the citizens of the State of Illinois and our larger Midwest region, so that our communities grow and flourish.

Prepare Stewards of our Future to thrive in the global economy, to contribute to ongoing innovative research and to serve as stewards of the environment.

Demonstrate Inclusiveness and Diversity to encourage acceptance of wide-ranging perspectives among students, staff, faculty and members of the broader community.

Promote Quality of Life, which encompasses civic, personal, professional and cultural growth
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