Job Listings

Program Coordinator II, TRIO Student Support Services

University of Montana
Job Location:
Missoula, 59812
Student Affairs and Services
Tracking Code

Job Description

Application instructions are located at the bottom of the page.  Please apply directly through the University of Montana's career portal UM Jobs at for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College.  Do not apply through or use easy apply through*.

TRIO Student Support Services (SSS) invites applications for a Program Coordinator II to join their team.

This position works closely with TRIO Director and responsibilities include:

  • Oversees student clerical employees.
  • Manages the TRIO SSS student information system and reports.
  • Manages the budget monitoring system, time records and payroll rosters for TRIO SSS programs.
  • Manages TRIO Book Loan program by maintaining accurate inventory and acceptable allocation of donor funds to eligible students.
  • Serves as office manager and performs reception/clerical tasks.
  • Develops marketing and communication pieces to increase awareness and services offered.
  • Assists with planning and implementing activities and workshops for students.
  • Exercises spending authority on limited budget items including purchasing office supplies, tracking, and reconciling budget, including department Procard using GrizMart, Banner, and UMDW.

Required Skills

  • Knowledge of standard office practices and procedures.
  • Knowledge of basic budget monitoring and tracking processes and procedures.
  • Ability to create & analyze accurate reports in a variety of formats.
  • Knowledge of or the ability to learn The University of Montana personnel, travel and financial policies and procedures.
  • Ability to provide positive professional customer service on the phone and in person and remain professional at all times.
  • Effective interpersonal, public relations, and communication skills.
  • Ability to create, proofread, and lay out marketing and communication pieces for the intended audience.
  • Knowledge of or the ability to learn web design and maintenance software.
  • Proven organizational, time management, and multi-tasking skills and ability to meet deadlines in a busy environment with attention to detail.
  • Demonstrated skill in the operation of personal computers and related word processing, spreadsheet and database software (MS Excel, Word, Access, Outlook) with the ability to learn other software programs.
  • Ability to maintain accurate records and files.
  • Ability to problem solve, make sound decisions and act with initiative.
  • Ability to maintain strict confidentiality.

Minimum Required Experience

  • Bachelor’s degree in a related field, and two (2) years of relevant work experience or an equivalent combination of education and experience.

Preferred Qualifications

  • Work experience in TRIO programs and higher education.

About the TRIO and UM

The mission of TRiO Student Support Services (TRiO SSS) is to provide academic support services to at least 375 students a year who are low-income, first-generation, and/or have a disability. The purpose of those services is to achieve the highest possible retention and graduation rates for students served. An important corollary to this mission is that project staff will incorporate a supportive, student-centered approach in its interaction with students and in maintaining the TRiO SSS office environment.

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

Position Details

Position Title: Program Coordinator II

Position Number: 291090

Department: TRIO Student Support Services

Work Schedule:                 Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $18.585/hr Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department.

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include: Insurance package, mandatory retirement plan, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

How to Apply

Open Until Filled. Application review has begun, but applications are still being accepted.

To receive full consideration, candidates are required to submit all of the following materials.

Please submit the following application materials** via the UM Jobs portal and by clicking "New Resume/CV" button.  Please do not apply through*.

A complete application Includes:

  1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
  2. Detailed Resume – listing education and describing work experience.
  3. Professional References – names and contact information for three (3) professional references.

*Applying through or easy apply through may result in submission of an incomplete application.  Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section.  It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above. 

**Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.

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