Job Listings

Counseling Clerk II (Languages, Humanities & Social Sciences) Riverside City College

Company:
Riverside Community College District
Job Location:
Category:
Counseling and Psychological Services
Type:
Full-Time
Counseling Clerk II (Languages, Humanities & Social Sciences) - Riverside City College

Application Deadline

Interested candidates must apply by the deadline listed below by 8:00 p.m., Pacific Standard Time. 02/27/2024
Department: Languages, Hum & Soc Sci (R)
Position Type: Support Staff (Classified / Confidential)
College/Campus: Riverside
Physical location of the position: Riverside
Employment Type: Full-Time
Position Length: 12-month
Salary Range: Grade G
Salary Amount: $5,029 - $6,120
Salary Type: Monthly
Is this position categorically (grant) funded? No

Job Description

BASIC FUNCTION:

Under the supervision of the area Dean/Vice President, performs a variety of clerical duties and responsibilities related to assisting counselors and students; maintains student database and files; answers telephone; scans documents.

PROVIDES WORK OR LEAD DIRECTION TO:
Short-Term employee(s) and/or Work Study student(s).

EDUCATION:
Graduation from high school or GED equivalent is required.

EXPERIENCE:
One year of generally related clerical work or college business training is required.

KNOWLEDGE OF:
Office methods, procedures, and equipment.

ABILITY TO:
Spell correctly and use good English; understand and follow oral and written directions; make simple arithmetic computations; index and alphabetize accurately; experience in computer skills, especially in the Windows environment; effective interpersonal communication skills; maintain an effective working relationship with others.

LICENSES/CERTIFICATIONS:
None

COMMITMENT TO DIVERSITY:
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community.

WORKING CONDITIONS:
Normal office environment.

Duties and Responsibilities:
REPRESENTATIVE DUTIES:
1. Performs various clerical and office functions and other related duties as assigned by area supervisor.
2. Schedules testing/orientation/counseling appointments; revises approved counselor calendar adjustment and calendar changes; and answers inquires and makes corrections in Datatel regarding the matriculation process.
3. Answers telephone and walk-in inquires and complaints and provides information pertaining to and explaining regulations and procedures.
4. Schedules testing/orientation/counseling appointments using SARS system; revises approved counselor calendar adjustment and calendar changes; and answers inquiries regarding the matriculation process and updates student records in Datatel.
5. Assists counselors in locating transcripts.
6. Assists with SARS upload, makes corrections, and submits to Associate Vice Chancellor of Student
Services and the Department Chair of Counseling.
7. Assists students with registration process.
8. Scans a variety of documents to computer; organizes and maintains official transcripts in scanning/transcript room; and instructs student workers on the process.
9. Maintains statistical data, attendance reports, updates rosters, and provides report data as requested.
10. Coordinates, prioritizes, and organizes work schedules so that there is a good office flow for the
Department and student workers.
11. Updates various logs, including Facilities request log; and readmits contract log and daily changes of reason codes in the SARS GRID.
12. Submits printing requests, order supplies, prepares and updates flyers for workshops.
13. Provides work direction to student and hourly paid workers, coordinates work schedules; and reviews log of hours worked for accuracy.
14. Participates in District-provided in-service training programs.
15. Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
16. Performs other duties, related to the position, as assigned.

CONDITIONS OF EMPLOYMENT:

SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.

FRINGE BENEFITS: The District provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited. The Title IX Officer, Section 504/ADA Coordinator for the District is Ms. Lorraine Jones, 3801 Market Street, Riverside, CA 92501. Telephone Number is: (951) 222-8039.
Work Hours/Work Days for Classified and Hourly Positions Only: Monday - Friday: 7:30am - 4:00pm
Required Applicant Documents: Resume or Curriculum Vitae
Cover Letter
Other Document:
Optional Applicant Documents: Letter of Recommendation 1
Letter of Recommendation 2
Other Document:
Effective Employment Date: Anticipated Start Date: April or May 2024
Application Deadline: 02-27-2024
Special Comments: *****
IMPORTANT NOTICES:
  • It is anticipated that interviews will occur sometime during the 2nd or 3rd week of March.
Please note: The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.

******
  • An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Listing "see resume" or a similar statement is not acceptable. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.
  • All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.
  • An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.
  • Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted! All documents must be submitted electronically with the online application.
  • Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.
  • Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.
  • The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.
  • The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Diversity and Human Resources at (951) 222-8595 for assistance.
Application Types Accepted: Classified/Management/Confidential Application

To apply, visit: http://pa379.peopleadmin.com/applicants/Central?quickFind=61100


jeid-5e5cd97774824049a19ceb9025fe8970
HigherEd360 is part of the HigherEdJobs network.