Job Listings

Diversity, Equity, and Inclusion (DEI) & Internal Communications Manager

Company:
The Carter Center
Job Location:
Category:
Diversity, Equity, and Inclusion Services
Type:
Full-Time

The Diversity, Equity, and Inclusion (DEI) and Internal Communications Manager partners closely with the Chief Executive Officer, Executive Leadership, People Operations & Programs (POP), and Communications teams to serve as a subject matter expert on DEI and internal employee communications. Drives diversity and equity efforts through focused actions contributing to a highly inclusive organization. Develops an internally facing integrated communication plan and works to ensure all members of the TCC community are informed, engaged, and aligned with the Center’s mission, strategy, programs, and policies. May supervise interns and consultants. The Diversity, Equity, and Inclusion (DEI) and Internal Communications Manager reports to the Chief of Staff (COS). This position is full-time and based in Atlanta, GA, USA. Due to the travel locations, Hostile Environment Awareness Training (HEAT) will be required.

FORMAL JOB DESCRIPTION:

The Manager of Diversity, Equity, and Inclusion (DEI) and Internal Communications of The Carter Center partners closely with the Chief Executive Officer, Executive Leadership, People Operations & Programs (POP), and Communications teams to serve as a subject matter expert on DEI and internal employee communications.

  • Drives diversity and equity efforts through focused actions contributing to a highly inclusive organization.
  • Develops an internally facing integrated communication plan and works to ensure all members of the TCC community are informed, engaged, and aligned with the Center's mission, strategy, programs, and policies.
  • May supervise interns and consultants.
  • This position reports to the Chief of Staff (COS).
  • This position is full-time and based in Atlanta, GA, USA.
  • Due to the travel locations, Hostile Environment Awareness Training (HEAT) will be required.

Key DEI Responsibilities:

  • In partnership with the Chief of Staff and DEI Advisory Committee, creates and executes a comprehensive diversity, equity, and inclusion (DEI) strategy with goals, tactics, and metrics supporting a highly inclusive environment aligned with the organization's strategic plan.
  • Partners with the POP team to identify DEI metrics that effectively measure the degree of employee engagement and feeling of inclusiveness as a result of strategy goals and tactics.
  • Tracks DEI metrics and DEI-focused engagement questions, analyzes results, generates insights, and appropriately refines strategy and tactics to support a highly inclusive environment.
  • Shares insights garnered regularly with the POP team and senior leadership.
  • Engages key stakeholders across the organization to proactively participate in supporting and executing goals and tactics that drive a highly inclusive environment, including the development and implementation of programs that advance our inclusive culture and facilitate education on diversity, equity, and inclusion practices for staff.
  • Leads the DEI Advisory Committee to achieve the organization's goal of being highly inclusive and engaged; identifies and engages appropriate external community members to support an inclusive environment.
  • Proactively reviews communications, policies, and procedures to ensure inclusiveness as well as work with the POP Team and stakeholders to act as appropriate.
  • Ensures the development of effective and timely DEI-related center-wide communications.
  • Stays well-informed of ways to drive DEI by building external relationships, continual learning, and keeping current on trends.
  • Conducts research on DEI-related topics in preparation for presentations, DEI communications, educational seminars, and other initiatives.
  • Leads the DEI awareness, education, and training initiatives.
  • Provides logistical and administrative support related to DEI projects, programs, and initiatives.
  • Organizes meetings and events, as needed.
  • Partners with Employee Resource Groups (ERGs) to support the execution of key events, including marketing and communication of events to ensure awareness and maximize participation.
  • Creates appropriate DEI materials, including written content, for senior leadership for internal and external use.
  • Coordinates and facilitates programming, workshops, and meetings, including speakers and agendas for events that are both social and educational for leadership and staff.
  • Partners with POP/Recruitment to enhance and support diverse talent attraction strategies and related actions.

Key Internal Communications Responsibilities:

  • Develops and executes an integrated employee communication plan aligned with our mission, vision, and strategic objectives in partnership with the COS/POP/Communications.
  • Identifies opportunities for enhanced leadership communication and subsequent staff engagement.
  • Tracks the effectiveness of employee communications regularly through feedback loops and metrics, then refines the integrated communication plan using those insights to maximize effectiveness.
  • Collaborates with Communications to ensure alignment between appropriate internal and external communications; coordinates appropriate communications and content release timing.
  • Researches, develops, writes, edits, proofreads, and disseminates a full range of internal communications materials, with the goal of streamlining communications.
  • Establishes guidelines for internal communications to maximize effective cascading and ensure consistent understanding of key information.
  • Partners with key stakeholders to guide the development and execution of internal communication plans for key projects.
  • Develops content for intranet site, newsletter, town hall, and other internal mediums in line with the communication plan or as requested.
  • Drafts messages, scripts, and slide decks for the CEO for presentation to internal audiences in written or spoken form announcing new policies, strategic changes, significant news, and major moments.
  • Coordinates production of creative products such as posters, flyers, and banners that share information with staff.
  • Manages and updates the Center's SharePoint page as a primary source of up-to-date information on staff, programs, and policies.
  • Provides logistical support for staff town hall meetings to explain new policies, highlight successes, and connect staff to the mission and the work.
  • Serves as a resource for departments crafting messages to staff about procedural changes that affect the organization.

Other Responsibilities:

  • Ensures compliance with all organizational policies and procedures, coordinating efficient office procedures.
  • May supervise interns and contractors, as needed.
  • Maintains professional growth and development of self and team members by identifying educational/training programs, professional organizations, activities, and resources to maintain knowledge of national trends and to promote leading-edge expertise.
  • Performs other related responsibilities as needed.

MINIMUM QUALIFICATIONS:

  • A bachelor's degree in communications, human resources, nonprofit management, or a related field, and six years of experience working in a diversity-related field, with five of those years at a senior level, OR an equivalent combination of education, training, and experience. Diversity, Equity, and Inclusion certification preferred.
  • Proven success in developing and implementing diversity strategies.
  • Background working in the education and/or non-profit sector is preferred.
  • Excellent writing, research, and communications skills.
  • Proficiency in MS Office 365 (SharePoint, PowerPoint, Teams).

PREFERRED QUALIFICATIONS:

  • Diversity, Equity, and Inclusion certification preferred.
  • Proven success in developing and implementing diversity strategies.
  • Strong communication, presentation, and writing skills.
  • Excellent facilitation, interpersonal, and collaboration skills.
  • Background working in the education and/or non-profit sector.
  • Excellent writing, research, and communications skills.
  • Proficiency in MS Office 365 (SharePoint, PowerPoint, Teams).

Applicants must be currently authorized to work in the United States for any employer.

NOTE:  This role will be granted the opportunity to work from home regularly but must be able to commute to The Carter Center on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines.  All non-exempt employees must reside within the state of Georgia. The Carter Center reserves the right to change remote work status with notice to employee.

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