Job Listings

(MULTI-LEVEL) Assistant Storage Engineer/Storage Engineer/Senior Storage Engineer - NCSA

Company:
University of Illinois at Urbana-Champaign
Job Location:
Urbana, 61820
Category:
Network/System Administrator
Type:
Full-Time
(MULTI-LEVEL) Assistant Storage Engineer/Storage Engineer/Senior Storage Engineer - NCSA

National Center for Supercomputing Applications


Job Summary
Works under close supervision to collaborate with scientific researchers in resolving storage issues and assist in designing novel solutions to new research challenges. Contribute code and best practices to academic research communities. Install, maintain, and troubleshoot hardware and software specialized for the needs of scientific research on high performance file systems.
Duties & Responsibilities of Assistant Storage Engineer

Operations (75%)

-         Engage with service teams to perform routine tasks.

-         Assist with Installing, updating, and troubleshooting hardware that underpins large research file systems.

-         Assist with maintaining and supporting HPC file systems such as Storage Scale (GPFS), Lustre, Ceph, etc.

-         Manage existing systems using automated configuration management tools such as Ansible.

-         Maintain documentation on user issues, system use, and system capabilities for both internal management and engineering as well as external users.

-         Maintain existing scripts written in one or more programming languages such as bash or python.

-         Coordinate with divisional peers, direct manager, direct service team leads, and vendors.

-         Train on new technologies.

          Technical Investigation (25%)

-         Assist with researching and design of novel, HPC storage hardware and software solutions to achieve an effective storage research ecosystem.

-         Assist in the enhancement of the quality and optimal use of NCSA's research storage environment with the seamless integration of various advanced computational systems, data systems and services.

 

Duties & Responsibilities of Storage Engineer

Operations (55%)

-         Install, update, and troubleshoot hardware that underpins large research file systems.

-         Deploy and maintain HPC file systems such as Storage Scale (GPFS), Lustre, Ceph, etc.

-         Engage with service teams to perform complex tasks and design novel solutions.

-         Collaborate with researchers to diagnose and resolve their storage usage issues.

-         Maintain and create documentation on user issues, system use, and system capabilities.

-         Create new scripts in one or more programming languages (such as bash or python) to improve the efficiency of routine tasks.

-         Coordinate and provide on-call and off-hours support as assigned.

-         Plan upgrades and maintenance windows for HPC storage services.

Technical Investigation (40%)

-         Research and design novel, HPC storage hardware and software solutions to achieve an effective storage research ecosystem.

-         Enhance the quality and optimal use of NCSA's research storage environment with the seamless integration of various advanced computational systems, data systems and services.

-         Test and document new technologies, present prepared materials to internal engineers.

Engagement and Outreach (5%)

-         Create and present training materials for internal and external use.

-         Participate in training junior staff on research system engineering best practices.

-         Attend conferences and user groups.

 

Duties & Responsibilities of Senior Storage Engineer

Technical Investigation (55%)

-         Lead a team of assistant storage engineers as the primary engineer for assigned high performance storage environments.

-         Proactively ensure that the project offices have up-to-date information about their high-performance storage sub-systems.

-         Make technical recommendations on hardware configuration, user policies and security procedures.

-         Provide technical assistance to users and convey user feedback and concerns to project staff.

-         Establish, update and maintain system and administrative logs for current and future research opportunities.

-         Keep up to date on current trends in system engineering research and utilize this knowledge in recommending and implementing storage solutions.

-         Track research activity of relevant vendors and NCSA partners.

Operations (35%)

-         Install, update, and troubleshoot hardware that underpins large research file systems.

-         Deploy and maintain HPC file systems such as Storage Scale (GPFS), Lustre, Ceph, etc.

-         Collaborate with researchers to diagnose and resolve their storage usage issues.

-         Maintain and create documentation on user issues, system use, and system capabilities.

-         Create new scripts in one or more programming languages (such as bash or python) to improve the efficiency of routine tasks.

-         Coordinate and provide on-call and off-hours support as assigned.

-         Plan upgrades and maintenance windows for HPC storage services.

-         Make technical decisions on system configuration and administration procedures per group policy.

-         Diagnose, analyze and design solutions for complex system implementations, capabilities & issues.

-         Make independent decisions to keep optimal system performance and availability in line with production standards.

Engagement and Outreach (10%)

-         Develop and present technical training material via tutorials and seminars documentation as a result of research experiences in NCSA's ACI.

-         Participate in training and mentoring of junior staff on research system engineering best practices.

-         Attend conferences and user groups, co-author presentations and papers.






Minimum Qualifications

- High school diploma or equivalent.

- Two (2) years of work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline may be substituted as follows: 30 semester hours equals one (1) year, Associate's Degree (60 semester hours) equals eighteen (18) months, 90 semester hours equals two (2) years, Bachelor's Degree (120 semester hours) equals three (3) years).

- Demonstrated experience supporting IT technologies including servers.

- Demonstrated experience developing and utilizing scripting languages to accomplish tasks.

- Demonstrated experience in the deployment, operation, and management of Linux systems or other enterprise IT services.
Preferred Qualifications

- BA/BS degree in engineering, computer science, or related field.

- One year of experience in the following areas (a combination of training, internship, or professional experience).

- Support of IT technologies, especially servers.

- Developing and utilizing scripting languages to accomplish tasks.

- Activities associated with the deployment, operation, and management of Linux systems or other enterprise IT services.

- Record of publications in peer reviewed journals.
Knowledge, Skills and Abilities
  • Consistent use of good judgment, discretion, and tactful communication. Energy and enthusiasm for expressing the value of diverse cultures, fostering empathy, and improving organizations in the areas of access and representation. Knowledge of office software and ability to learn custom systems. Ability to handle multiple priorities without direct supervision. Excellent oral and written communications skills.
Appointment Information


This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after 3/18/2024. Salary is commensurate with experience.


For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.




Application Procedures & Deadline Information


Applications must be received by 6:00 pm (CST) on March 16, 2024 . Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Devin Scheidemantel, 217-300-5972; wds@illinois.edu. For questions regarding the application process, please contact 217-333-2137.




The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.


Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.




Requisition ID: 1022571

Job Category: Technical

Apply at: https://jobs.illinois.edu
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