Job Listings

Student Success Specialist

Company:
Riverside Community College District
Job Location:
Category:
Student Affairs and Services
Type:
Full-Time
Student Success Specialist (Institutional Advancement & Economic Development) - District


Department: Inst'l Advancement & Econ Dev (D)
Position Type: Support Staff (Classified / Confidential)
Student Position Type
Student Employment Location/Department
College/Campus: District
Physical location of the position: District
Employment Type: Full-Time
If Part-Time, indicate the number of hours per week
Position Length: 12-month
Salary Range: Grade K
Salary Amount: $6,049 - $7,365
Salary Type: Monthly
Is this position categorically (grant) funded? Yes
If categorically (grant) funded, date funded through: 5/31/2026

Job Description

BASIC FUNCTION:
Under the supervision of the Area Manager, provides administrative support, coordinates activities associated with supplemental instruction and other programs and initiatives.

PROVIDES WORK OR LEAD DIRECTION TO: Student and short-term workers.

EDUCATION:
Possession of an associate's degree from an accredited college or university. Bachelor's degree is preferred.

EXPERIENCE:
A minimum of two years of closely related experience in working with students, staff, faculty, and administration in the capacity of grants, research and assessment, tutorial services and/or academic support services is required.

KNOWLEDGE OF:
Grants, Microsoft Office software package, teaching and learning theories.

ABILITY TO:
Communicate clearly with others; engage in creative problem solving; prioritizing; work independently and effectively with diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students (E.C. 87360a); establish and maintain effective customer services; have organizational skills and initiative.

LICENSES/CERTIFICATIONS:
None

Other: COMMITMENT TO DIVERSITY:
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, staff, and the community.

CONTACTS:
Co-workers, staff, faculty, students, and administrators.

Duties and Responsibilities:

REPRESENTATIVE DUTIES:

1. Responsible for providing administrative support and assistance.
2. Organizes and assists with day to day operations of the office including assistance with grants, faculty internships, supplemental instruction, and other forms of instructional support.
3. Schedules, arranges and confirms appointments, meetings, and conferences, and maintains administrator's calendar; arranges travel accommodation.
4. Provides information and answers complex questions from students, staff, and the general public regarding District/college programs, policies and procedures as well as programs and services offered within the department.
5. Conducts tracking of monthly department staff, faculty, and student/short-term worker timesheets and payment for special projects related to grants.
6. Schedules and maintains master calendar for department.
7. Performs a wide variety of data entry information utilizing specific data formats and various software; checks and reviews data for completeness and conformance with established process and procedures.
8. Assists in developing surveys and other assessment measures and compiling results, as well as compiling research and data reports.
9. Regular consultation with student and hourly staff for training, lesson design, identifying needs, discussion and progress and feedback for the delivery of supplemental instruction and other instructional support provided by the department.
10. Plans and coordinates meetings and workshops for student and hourly staff.
11. Orders, inventories, stores, and issues department/program office supplies.
12. Maintains a variety of complex files, budget records and other fiscal records; records expenditures, transfers funds and maintains current account balances for the office.
13. Tracks and verifies invoices; prepares requisitions using District's software package.
14. Maintains current knowledge of computer systems (Datatel, Microsoft Office, etc.).
15. Maintains an understanding of current ideas, research, and practices pertaining to the areas of responsibility, including but not limited to, administrative support, grants, and learning resources.
16. Collaborates with faculty and staff to carry out the initiatives and programs of the department.
17. Participates in professional organization such as local, regional, and state activities to promote the Riverside Community College District.
18. Participates in District-provided in-service training programs.
19. Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
20. Performs other duties, related to the position, as assigned.

CONDITIONS OF EMPLOYMENT:

SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

VACATION: Employees are granted 14 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.

FRINGE BENEFITS: The District provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited. The Title IX Officer, Section 504/ADA Coordinator for the District is Dr. Lorraine Jones, 3801 Market Street, Riverside, CA 92501. Telephone Number is: (951) 222-8039.
Work Hours/Work Days for Classified and Hourly Positions Only: Monday - Friday: 8:00am - 4:30pm
Required Applicant Documents: Resume or Curriculum Vitae
Cover Letter
Other Transcript
Other Document: Other Transcript: Attach your transcript which qualifies you for this position
Optional Applicant Documents: Letter of Recommendation 1
Letter of Recommendation 2
Letter of Recommendation 3
Other Document
Doctorate Transcript
Other Transcript
Bachelors or Equivalent Transcript
Masters or Equivalent Transcript
Other Document:
Effective Employment Date: Anticipated Start Date: April or May 2024
Application Deadline: Open Until Filled
Special Comments: IMPORTANT NOTICES:
**First review of applications is February 22nd and every two weeks thereafter, until the positions are filled.***
  • It is anticipated that interviews will occur sometime during the 2nd or 3rd week of March.
Please note: The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.

******
  • An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Listing "see resume" or a similar statement is not acceptable. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.
  • All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.
  • An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.
  • Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted! All documents must be submitted electronically with the online application.
  • Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.
  • Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.
  • The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.
  • The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Diversity and Human Resources at (951) 222-8595 for assistance.
  • Only electronic, on-line applications are accepted. All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.
  • An application will not be considered complete unless all Required Documents are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.
  • Paper applications and supporting materials WILL NOT be accepted!
  • Letters of reference must be non-confidential and submitted electronically when applying on-line.
  • Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.
  • The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.
  • The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Diversity and Human Resources at (951) 222-8595 for assistance.
Application Types Accepted: Classified/Management/Confidential Application

To apply, visit: http://pa379.peopleadmin.com/applicants/Central?quickFind=61105


jeid-e4e226b8387eb241bf1c8f589fd16bbb
HigherEd360 is part of the HigherEdJobs network.