Job Listings

Specialist IV

Texas Tech University Health Sciences Center
Job Location:
Health and Medical Services


Position Description
Performs semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section.

HSC - Lubbock

Department: Internal Med Dept Lbk Genl

Major/Essential Functions
  • Functions as a member of the Internal Medicine Managed Care Team.
  • Processes health insurance eligibility for patients scheduling with the clinic prior to their appointments.
  • Troubleshoots and resolves general patient account issues as required
  • Navigates and educates patients on insurance plans and processes for visit authorizations and referrals for care
  • Works with phones, computer systems, printers, faxes, and other office equipment
  • Assists patients with applications and forms and with questions on their accounts.
  • Maintains account activity data for daily reports for the business office.
  • Files insurance claims for patients who request this service.
  • Assists patients with problems with insurance companies and filing procedures.
  • Follows up on claims submitted to insurance companies.
  • Notes denial of insurance claim and reason on patient accounts.
  • Sends itemized statements to patients, employers or insurance companies as requested.
  • Performs other work as required.
Required Qualifications
High school plus 4 years experience. Additional education may substitute on a year for year basis.

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.

Pay Basis: Hourly

Pay Grade Minimum
Salary commensurate with education, experience and/or skills.

Pay Grade Maximum
Salary commensurate with education, experience and/or skills.

Schedule Details
Monday-Friday 7:45am-4:45pm

Travel Required: None

Does this position work in a research laboratory?: No
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