Admissions Evaluator I (Extended Temporary)
Posting Number: req18389
Department: Admissions & New Student Enrol
Location: Main Campus
Address: Tucson, AZ USA
The Admissions Evaluator (Admissions Evaluator I) performs a multitude of roles and functions including accurately and efficiently evaluate and verify undergraduate applicants applying for admission to any of UA's campuses or programs. They must follow Arizona Board of Regents (ABOR) and UA standards for admission criteria and follow departmental job aids and procedures. The Admissions Evaluator works with internal team members and their supervisor to ensure accurate procedures are complete to provide world-class service and help meet UA objectives. AEs are expected to meet 95% accuracy on evaluations and complete other processing tasks such as indexing, TAPs tickets and record consolidation.
This is an Extended Temporary Employment (ETE) position.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!
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Duties & Responsibilities
- Evaluation: the AE exercises discretion with sensitive student data and manages a high volume of applicants. The AE reads applicant materials submitted, selects appropriate ABOR coursework and calculates GPAs for the system to run admissions logic on. AEs collaborate within their team to ensure accuracy and understanding of ABOR, UArizona and departmental procedures and rules.
- Processing tasks: following departmental procedures, the AE will complete indexing, sorting materials and record consolidation.
- Admissions "TAPs" tickets: AEs are assigned requests and issues submitted via a "TAPs" ticketing system. The AE will be assigned tickets with designated procedures such as expediting an evaluation or indexing a material to a student's record. AEs are expected to reply with excellent customer service while handling the issue and resolving the matter.
- Projects: the AE will be assigned lists of records to check through to help find missing materials or to correct steps missed. Each project will be accompanied by instructions from their supervisor or project lead.
- Email communications, Training/coaching and updating documentation: Once trained, the AE will be expected to understand job aid procedures and ask questions to enhance their knowledge and ensure accuracy. The AE works closely with their supervisor and AE team to review procedures and discuss complex evaluations.
Knowledge, Skills, and Abilities:
- Ability to perform a large volume of projects with accuracy and efficiency, tending to multiple details and participants, competing priorities, quick turnaround expectations, and specific deadlines.
- Commitment and drive to learn and utilize (and coach others in) new technologies and systems.
- Ability to effectively communicate - most specifically communicate policies, practices, goals, plans, decisions, ideas.
- Ability to effectively prioritize and problem solve and make timely and appropriate decisions.
- Bachelor's degree or equivalent advanced learning attained through experience required.
- 1 year of relevant work experience is required.
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job FTE: 1.0
Work Calendar: Fiscal
Job Category: Student Services
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $18.15
Compensation Type: hourly rate
Career Stream and Level
Recruitment & Admissions
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)
Number of Vacancies: 1
Expected End Date: 6/17/2024
Contact Information for Candidates
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.