Study Abroad Coordinator, Arizona International (UPDATED)
Posting Number: req18335
Department: International Affairs
Location: Main Campus
Address: Tucson, AZ USA
Please Note: The Contact Information for Candidates section has been updated to "Rivera Aguayo, Daniela email@example.com".
Want to make a Global impact?
Join our team of more than 100 employees representing every region of the world. Arizona International is the driving force for the University of Arizona's international engagement and education. We are creating new opportunities, advancing cutting-edge learning modalities, and leading the field in international collaboration, research, and innovation in higher education.
The Study Abroad Coordinator is an integral part of the Arizona International Study Abroad team. This position is responsible for managing and promoting student mobility on assigned study abroad and student exchange programs, working with fellow coordinators on ongoing pan-office projects and new initiatives, and collaborating with UArizona departments and other UArizona offices on global programming as it relates to the assigned portfolio.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities
- Assist with communication, outreach, and recruitment activities to promote study abroad opportunities.
- Engage in general advising for students in initial stages of interest, providing comprehensive guidance and facilitating program selection.
- Advise students who have selected a program and provide application and program assistance, including information on all cultural and practical aspects, program acceptance, financial aid and scholarships, billing and registration, and health and safety considerations.
- Provide problem-solving assistance and answers to questions (within the bounds of FERPA) to parents, faculty, and staff.
- Assist faculty, staff, and students in interpreting both University of Arizona and Study Abroad policies.
- Support students while abroad and assist with emergency/crisis responses as needed.
- Manage assigned program portfolio, including coordinating student application and selection processes.
- Maintain the accuracy and completeness of program and student data in Terra Dotta and Less Annoying CRM for all current, prospective, and returned study abroad participants for assigned programs.
- Develop and/or facilitate program-specific orientation sessions, materials, and activities for outgoing students in collaboration with faculty, marketing, and programming team.
- Assure students complete post-decision components of application.
PROGRAM DEVELOPMENT FOR APPROVED PROGRAMS:
- Lead and initiate communication with faculty, partners/providers, and all other relevant parties regarding program details, requirements, recruitment, and facilitation.
- Collaborate with senior SA staff, UArizona departments, and Arizona International finance team to develop and coordinate new study abroad programs, including providing details of program proposals, budgets, target enrollment levels, partner agreements, and upholding UArizona and SA policies.
- Act as liaison between faculty and staff in Arizona International, UArizona departments and colleges, and international partner institutions in identifying global opportunities and initiatives.
- Attend all Arizona International meetings and participate, as possible, in Arizona International events.
- Serve as member of Arizona International committees/task forces as required.
- Contribute to the collaborative planning and execution of UArizona strategic priorities.
- Represent UArizona locally, nationally, and internationally, as needed.
- Maintain knowledge base in field through professional development. Attend conferences and workshops as appropriate on a rotating basis.
- Other duties as assigned by supervisor.
Knowledge, Skills, and Abilities (KSAs):
- Excellent organization, communication, and presentation skills.
- Ability to effectively communicate and collaborate with people from a variety of culturally diverse backgrounds.
- Bachelor's degree.
- Minimum of 3 years of relevant work experience is required, including 1 year of experience working in higher education or comparable setting.
- Master's degree.
- One year or more of experience working in the field of study abroad or the field of diversity and inclusion.
- Experience using Terra Dotta.
- Experience using a Customer Relationship Manager (Salesforce, Less Annoying CRM, etc.) and/or project management tool (Basecamp, Teamwork, etc.).
- Experience using Excel for basic reporting.
- Experience working with Drupal-based websites.
- Experience working with individuals from different cultural backgrounds.
- Proficiency in English and one other language.
- Experience living, working, or studying abroad.
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job FTE: 1
Work Calendar: Fiscal
Job Category: Academic Administration
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $47,356 - $48,500
Compensation Type: salary at 1.0 full-time equivalency (FTE)
Career Stream and Level
Type of criminal background check required: Name-based criminal background check (non-security sensitive)
Number of Vacancies: 1
Contact Information for Candidates
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.