Library Assistant, part-time
Position Name: Library Assistant 1
FTE: Less than half time (12-16 hours)
Work Hours: To meet library needs during open hours (M - Th, 7 a.m. to 7 p.m.; Fridays, 7 a.m. to 5 p.m.)
Supervisor: University Librarian
Under the direction of the University Librarian, this frontline position carries out a variety of paraprofessional library duties, primarily in access services (circulation and resource sharing). The person in this position must have excellent customer service skills and be detail oriented and proficient with technology. Other projects and work may be assigned by the University Librarian. The person in this position works closely with the University Librarian and Access Services Assistant to meet the library's goals and objectives.Key Responsibilities
30% - Oversees the library circulation desk, including making decisions about policy interpretations as needed, process credit/cash payments made to the library, and directing student workers in shift tasks.
15% - Provide excellent customer service through interactions via circulation services in multiple modalities (in person, email, phone).
15% - Assists patrons in providing directional reference, help with copiers and printers, help with computers in computer lab, and explanations of policy and procedures.
10% - Assists with interlibrary loan tasks.
10% - Processes new materials and making any needed repairs to existing items.
10% - Creates and updates records in a variety of online systems.
10% - Other projects and tasks as assigned.Position Qualifications
Education & Training Required: HS diploma/G.E.D. or equivalent work experience
Education & Training Preferred: Bachelor's degree, interest in library science
- Demonstrated written, oral, analytical, interpersonal, and problem-solving skills.
- Demonstrated ability to learn new technologies (programs, platforms, software).
- Previous experience providing outstanding customer service.
- Experience in library circulation or public services
- Experience with interlibrary loan processes.
Related Knowledge, Skills, & Abilities Required:
- Ability to communicate both orally and in writing.
- Ability to evaluate situations and make decisions.
- Ability to establish and maintain effective working relationships with students, faculty, and other library users.
- Ability to continuously learn relevant software and tools.
- Ability to perform duties with accuracy and attention to detail.
- Ability to organize and prioritize tasks.
- Ability to work under pressure in a public area.
- Able to work independently.
- Ability to physically perform required duties, including but not limited to bending, sitting, standing, lifting (up to 25lbs), and using a computer keyboard.
Compensation & BenefitsThis opportunity is budgeted at $$18 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
University or Western States is an Equal Opportunity Employer.