Director of Housing & Residence Life
Primary Function: The Director of Residence Life serves as the senior housing officer at Hanover College--planning, coordinating, and directing all aspects of the College’s residence life program. A successful candidate will be efficient, detail-oriented, and student-centered. They will direct the daily operations of the residential campus, develop, and implement strategic plans, set residence life goals, and monitor progress through benchmarking and assessment.
- Direct and oversee the day-to-day management of the College’s various student residences.
- Direct and oversee all fiscal and administrative structures associated with residence hall oversight.
- Advise and coordinate with Physical Plant on residential maintenance and furniture needs, both large and small.
- Maintain the organizational structure of residence life to effectively accomplish College goals and objectives; oversee recruitment, training, supervision, and evaluation of professional and student staff.
- Organize and implement campus move-in, breaks, and move-out operations.
- Coordinate summer housing assignments for a small number of summer-housed residents.
- Plan and develop strategies for generating revenue via the College, tiered room rates.
- Establish and implement short- and long-range goals, objectives, strategic initiatives, policies, and operating procedures.
- Monitor and evaluate programmatic and operational effectiveness, and effects change required for improvement.
- Oversee residential program development to enhance the quality of residence life and monitor educational and social programs/services for residents.
- Develop and direct departmental activities in crisis management, mediation/dispute resolution, and residence hall handbook violations.
- Review student appeals related to the on-campus housing requirement and mandatory meal plan.
- Develop and implement marketing and communication plans for residence life.
- Oversee the Panther Pets program with the assistance of a student Pet Services Coordinator.
- Occupancy/Capacity management.
- Summer camps/conferences liaison.
- Room key administration.
- Building access control.
- ADA and Fair Housing Act compliance related to housing accommodations.
- Supervise two professional staff members who oversee upper-class and first-year housing areas, with an indirect supervision line to the professional staff who manage Greek housing on campus.
- Evaluate and effectively communicate with direct reports on individual performance, including but not limited to performance assessments, goal and objective results and achievements, and personal and professional development.
- Provide leadership through coaching and one-on-one meetings with staff encouraging professional development and growth.
- Directly or indirectly provide and advocate for employee learning and development in support of investing in employee growth, development, and engagement.
- Oversee the Operating Budget, Social Fees, Fines/Fees related to Residence Life; develops revenue enhancing opportunities through the residence life room rate structure.
- Is a member of the Student Life Office and will support the long-term and short-term goals of the office.
- Will have a broad scope of knowledge of the operations of Student Life and the guiding principles of the department.
- Serve in the Student Life administrator-on-call rotation.
- Serve on campus-wide committees, including but not limited to the Environmental Health and Safety Committee, Parkhurst Dining Partners Committee, HES Housekeeping Partners Committee, and Early Alert Team.
- Promote a positive image of Hanover College and represent the College in accordance with the College’s mission, principles, and strategic plan.
- Support and advocate for the College’s diversity, equity, and inclusion efforts, goals, and mission.
- Perform / complete other projects and tasks assigned by the Vice President for Student Life/Dean of Students.
I. Education, Certifications, Training, Experience
· Master’s degree required.
· Experience in liberal arts college’s housing/residence life preferred.
II. Skills, Competencies, Abilities
· Possess a comprehensive understanding and knowledge of Residence Life and Student Development, with professional experience in housing/residence life. Specifically, experience is desired in the following areas:
o Student Information Systems (Jenzabar experience preferred)
o Program Development
o Conflict Management
o Crisis Management
o Risk management
o Helping Skills
o Cultural Competence
o Leadership Development
o Policy Development/Enforcement
· Strong verbal and written communication skills
· Excellent people skills
· Demonstrated organizational and time management skills
· Demonstrated ability to work in fast-paced environment
· Ability to meet deadlines
Physical Requirements/Work Environment:
- Regular visits to all campus residential spaces are required.
- May have some night and weekend obligations throughout the academic year.
- May be eligible for occasional remote work.
- Regular/daily climbing of stairs and walking to/from meetings on and off campus.
- Occasional lifting up to 25 lbs.