Inventory Control Specialist
Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!
This is a fully benefited, full-time Harvard University position that has been funded through December 31, 2024. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.
The IT Inventory Control Specialist reports to the Associate Director, Network Services within in the Technology Partner Services, working along with a team of construction IT PMs, network engineers and technicians to help manage the health of the University campus network. The IT Inventory Control Specialist will be responsible for managing the procurement, deployment, and tracking of enterprise assets, and ensuring that appropriate controls and processes are in place and consistently adhered to, through all phases of the asset lifecycle. This role will partner closely with key HUIT stakeholders, including the HUIT Controller, Networking, Finance, IT Asset Management, and IT Service Management, to ensure process alignment.
Physical Inventory Management
- Define and manage the receiving and deployment process of network inventory, ensuring alignment with ITAM best practices.
- Ensure inventory process compliance and reduce the risk of inventory loss and that Asset Management tools are appropriately updated and accurately reflect inventory status.
- Facilitate the;
- procurement, receiving, documenting, and tracking, of network inventory equipment, and ensure appropriate controls are in place and consistently adhered to.
- processing and documentation of RMA requests for defective/incorrect deliveries and warranty work and of end-of-life equipment, including updating asset status, asset swaps, data destruction, and pallet work.
- Maintain backup documentation to support vendor payments.
- Manage all activities related to the warehousing of the network equipment.
Reporting and Analytics
- Manage inventory and asset lifecycle tracking, providing regular reports to key stakeholders' business owners and finance.
- Track deployment-related lease schedules from inception through completion.
- Analyze the existing policies, processes, procedures, and operational methods to consider improvements to new and existing systems.
- Consult with key stakeholders to assess and document ITAM business requirements.
- Develop workflows and processes to continuously improve efficiency of inventory managing practices.
- Participate in the building of HUIT's network infrastructure inventory function in ServiceNow.
- Ensure that all network inventory management processes and procedures are well documented and aligned with ITAM program best practices.
- Assist with network infrastructure discovery for the ITAM program, including service mapping and configuration management work.
- Serves as the primary point of content and resource manager for the network inventory management function, including participation in process governance and project meetings
- Minimum of two years' post-secondary education or relevant work experience
The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
- Ability to understand physical inventory and data collection processes, quality control, standards, and technology.
- computer skills, including Microsoft Office Suite and ability to learn applicable university and departmental systems, including the ServiceNow platform.
- understanding of IT Asset Management practices
- analytical and critical thinking skills.
- Knowledge of computer system capabilities, business processes and workflow.
- Willingness to collaborate on new initiatives.
- Excellent communication skills, both written and verbal, including communicating effectively with individuals of varying systems expertise and business needs.
- A driver's license is needed to be able to move equipment around campus (a van is provided).
- Physical fitness to handle manual tasks and lift heavy packages.
- Ability to lift 45lbs. And to use a pallet jack to move pallets of equipment around warehouse and storage area.
- Mixture of warehouse, storage room and office spaces
Please provide a cover letter with your application.
- Harvard University requires pre-employment reference and background screening.
- We are unable to provide work authorization and/or visa sponsorship.
- This position has a 180-day orientation and review period.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.
This position onsite work 5-days per week. Worksites may include work in Allston/Brighton, Boston, and Cambridge. Additional details will be discussed during the interview process. When possible, all remote work must be performed within one of the Harvard Registered commutable Payroll States, which currently includes Massachusetts, Maine, New Hampshire, Rhode Island. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard's leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT's core values are User Focused, Collaborative, Innovative and Open.
HUIT's core values are:
IT Academy (designed for IT Staff):
HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Department Office Location
USA - MA - Cambridge
I0857P IT Business Analysis Prfss III
00 - Non Union, Exempt or Temporary
Appointment End Date
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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