Job Listings

Director, Metadata and Digital Platforms, Baker Library

Harvard University
Job Location:
Cambridge, 02138
Harvard Business School


Job Summary
Would you categorize your approach to innovation as a "race car of innovation", are you unafraid to take a risk, fail, and learn from that experience? Are you leading the Generative AI work for your organization or wish you were? If so, I hope you might consider joining a team who shares those values and unwavering determination to be world leaders in libraries.

Reporting to the Executive Director of Baker Library, we are seeking a forward-thinking leader with an adventuresome spirit to lead a talented team of metadata and technologists. We are seeking a bold leader who can bring the library to the next level and continue our tradition of leading in digital innovations to meet the demands of our faculty, students, and the global community of scholars. The library is playing a pivotal role in the School's initiatives around digital transformation, generative AI, technical architecture, and investments in life-long learning. As the Director of Metadata and Digital Platforms, you will have an exciting opportunity to position the library in this work and to contribute directly to the mission of Harvard Business School (HBS) in educating leaders to make a difference in the world.

You may be thinking that the library is not normally at the heart of these types of initiatives. However, Baker Library is no ordinary library. We have been on the vanguard of several innovations including building tools to manage born digital documents and creating a digital platform experience with personalization and all the while continuing to honor our role as the largest academic business library in the world. There is no library like Baker Library for the study of business and there is no other business school as deeply committed to our mission of educating leaders who make a difference in the world.

Position Description
The Director of Metadata and Digital Platforms will be part of a dynamic hands-on team supporting Baker Library (BL) technology, ensuring we have the technology, workflows, and support needed to satisfy the range of information the scholarly and professional community needs.
  • Serves as the Library's chief technology and metadata management strategist. Manages the Metadata and Knowledge Systems (MKS) department with 4 direct reports (who have oversight of 12 staff members and approximately 10 contingent workers) responsible for the program delivery of: the user experience program; Baker Library technology and the knowledge discovery program; information products; metadata management; information architecture; and the HBS analytics program.
  • Influences HBS's direction through metadata and knowledge management, the delivery of products and services, as well as the continuous evolution of our technology ecosystem in collaboration with HBS IT and other Baker Library departments.
  • Builds and strengthens relationships with HBS IT and Harvard Library leaders to create partnerships that advance the HBS mission.
  • In collaboration with MKS and senior leadership, leads strategic budgeting and planning, acquires information technology, manages technology licenses, and contracts with outside vendors. Responsible for the MKS budget, forecasting, and other financial reporting.
  • Provides overall direction for metadata projects ensuring the work is grounded in applicable standards and accepted best practices, and provides inclusive representation of marginalized perspectives in local, national, and international standards and policies.
  • Powers Baker Library's commitment to digital Library access, user experience, and product design and delivery through supporting product development standards, repositories, and best practice processes, including through the implementation of metadata, taxonomy, machine learning, artificial intelligence, natural language processing, and analytics.
  • Oversees the development, delivery and continued support of the systems, platforms, and processes that enable the delivery of information products and publications, knowledge management services and external consulting, platform-wide technical development and support services, product and service prototypes and usability testing, and external vendor selection, management, and contract negotiation.
  • Supervises the design, implementation, and continued support of the HBS-wide web analytics platform, programmatic outreach and assessment of web analytics to HBS web content owners, and Baker Library's analytics program to monitor and ensure efficacy and impact through web-based delivery of publications, products, and services.
  • Develops and maintains key relationships with academic peers and industry thought leaders, as well as customers - including technology providers, vendors, information and publishing industry associations, and other constituencies.
  • Leads the revisioning of the user experience program for Baker Library.
  • Other duties as assigned.
Basic Qualifications
  • Master's degree in Library and Information Science, digital technologies, or a related field is required.
  • 10 years or more of progressive staff management experience with at least 5 years of metadata and/or knowledge management through project management, consulting, digital strategy, or in a formal supervisory capacity are required.
  • Experience leading and implementing progressive initiatives, strategic priorities, projects, and transformational change. Expertise in providing leadership to create and promote a clear vision; experienced decision-maker, able to sell ideas and follow through on decisions.
Additional Qualifications and Skills
  • A demonstrated track record of bringing innovative and complex projects to completion, especially for projects requiring collaboration across library departments and/or with academic schools and/or academic-support departments at the university and/or multi-institutional organizations or community-based projects.
  • Excellent written and oral communication, interpersonal and presentation skills, with the ability to explain complex concepts to a wide variety of users in individual and group settings. Adept at building and maintaining relationships to facilitate impactful digital leadership across disparate audiences.
  • Solid analytical skills with an ability to gather and synthesize information and interpret both quantitative and qualitative data and present them to non-technical audiences in an easily understandable manner.
  • Ability to drive work on multiple fronts simultaneously, in a user-centric, fast-paced, complex work environment.
  • Strong understanding of digital, web, data, and knowledge governance at both the system and policy levels.
  • Readiness to embrace a culture of learning that supports the professional growth and development of the team.
  • Sense of humor, a willingness to take risk, a willingness to fail and learn from it, and possesses an adventuresome spirit.
Our expectations are that employees of HBS adhere to and represent our Community Values. They are:
  • Respect for the rights, differences, and dignity of others
  • Honesty and integrity in dealing with all members of the community
  • Accountability for personal behavior
Additional Information
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.

Please note that candidates advancing to final interviews will be asked to make a presentation to a group related to subject expertise required for the role.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here

Salary range: $160 - 200,000, commensurate with relevant experience.

We invite you to visit Harvard's Total Rewards website to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function

Department Office Location
USA - MA - Boston

Job Code
387060 Library Sr Specialist

Work Format
Hybrid (partially on-site, partially remote)

Baker Library


Time Status

Salary Grade

00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Credit, Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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