Job Listings

Accessibility & Data Specialist - Office for Access and Equity

Office of the Vice Chancellor for Diversity, Equity & Inclusion

Job Summary
The Office for Access & Equity (OAE) at the University of Illinois is seeking an Accessibility & Data Specialist. This position will oversee the accommodations case management process, facilitates accommodations, and develop, implement, and run database reports. The role supports compliance and inclusion reporting functions as well as training materials for the Accessibility and Accommodations Division.
Duties & Responsibilities

Case Management Oversight & Analytics:

• Manages processing of new accommodation cases within 24 hours of report/request and ensures ongoing updates to files including deadlines, maintaining notes, receipt, and review of medical documentation.
• Provide secondary support in the medical documentation gathering process in the event of delays or when insufficient documentation is provided.
• Provides analytic support to the ADA Coordinator and assist with the development of annual reports on accessibility and accommodations for campus compliance efforts.
• Runs weekly and ad hoc reports through the ADA Division database to provide ADA Division with up-to-date metrics including standardized and custom reports (run standard and customized reports from the database as needed).
• Provide database oversight, and data editing for accuracy, and record-keeping purposes.
• Gather data as appropriate and as needed to respond to FOIA or other required reporting.
• Provides primary case closure review functions including case closure checklists and review for complete documentation before final closure review by leadership.
• Assists ADA Coordinator in compiling and updating ADA Transition Plan information for reports to campus stakeholders.
• Provides analytic and metric support to leadership to develop strategic growth plans for accessibility and accommodations division and campus-wide initiatives.
• Provides response coordination to leadership in the management of the "Report a Barrier" form including the establishment of additional metrics and reports to address repeat access issues.
• Creates and maintains Accessibility & Accommodations Divisions templates for database communications and documents.
• Answers incoming calls during periods of high call volume, and serves as the first point of escalation for callers experiencing access issues or for escalation of emergent issues.
• Perform related duties as assigned

Accommodation Facilitation:

• Facilitate the campus-sanctioned interactive process on behalf of employees and departments by, making independent judgments on behalf of the Office for Access and Equity, to determine and implement reasonable accommodations pursuant to applicable federal and state laws.
• Primary Accessibility Specialist for parking accommodations, applicant accommodations, and exemptions process.
• Applicable federal and state laws include: the Americans with Disabilities Act Amendments Act (ADAAA), Section 504 of the Rehabilitation Act of 1973 (Rehab Act); Title VII of the Civil Rights Act (Title VII), Illinois Human Right Act (IHRA).
• Provides case management support including employee outreach, scheduling, and review of medical documentation for other Accessibility Specialists in the office.
• Independently manages effective and timely efforts to address reasonable accommodations cases.
• Maintain collaborative relationships with campus academic and administrative units and human resources offices.
• Represent the Access & Accommodations Division in meetings with employees and demonstrate knowledge of policies and procedures related to accommodation categories.
• Provide consultation and general practice knowledge to employees and units seeking information related to the accommodation process.
• Assists in the development of training content and delivery methods for the Accessibility & Accommodations Division and ADA Coordinator.

Database Duties:

• Provides ongoing training for database improvements to division staff
• Serves as point of contact for database vendor to address day-to-day issues, outages, and manage upgrades and improvements when available.

Minimum Qualifications

• Bachelor's degree in Human Resource Administration, Management, Organizational Administration, Public Administration, Labor Relations, Business Administration, or a field closely related to the position.
• Two (2) years (24 months) of work experience performing professional-level human resources duties.

Preferred Qualifications

• Experience providing reasonable accommodations
• 1+ years of data entry and reporting, including complex database experience

Knowledge, Skills and Abilities

• Excellent organization skills
• Ability to use independent judgment to make decisions
• Attention to detail
• Demonstrated ability to manage high-volume and time-sensitive workload and meet demanding deadlines
• Demonstrated ability to communicate effectively both verbally and in writing
• Demonstrated ability to serve in a neutral capacity to facilitate the interactive process
• Excellent interpersonal skills
• Ability to work in a diverse environment
• Strong commitment to diversity, equality, and inclusion.

Appointment Information

This is a 100% full-time Civil Service 5020 - Human Resource Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after 6/11/2023. Salary is commensurate with experience.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on 10/6/2023. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Nizam Arain <narain@illinois.edu>. For questions regarding the application process, please contact 217-333-2137.

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The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

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Requisition ID: 1017835

Job Category: Administrative

Apply at: https://jobs.illinois.edu

Apply Now