Job Listings

Clinical Research Coordinator I (Multiple Positions) (Phoenix-West Valley)

The University of Arizona
Job Location:
Tucson, 85724
Laboratory and Research

Posting Number: req17688

Department: All of Us Research Program

Location: University of Arizona Health Sciences

Address: Phoenix, AZ USA

Position Highlights

Are you looking for an opportunity to work with underrepresented groups to make a difference in healthcare for future generations? The University of Arizona Health Sciences (UAHS) is seeking a dynamic Clinical Research Coordinator (CRC) to join the All of Us Research Program at the University of Arizona and Banner Health. 

The All of Us Research Program seeks to enroll one million or more individuals from across the United States with an emphasis on communities traditionally underrepresented in biomedical research to help speed up medical research and advance precision medicine. The All of Us Research Program at the University of Arizona and Banner Health will contribute significantly to the development of this database by engaging, enrolling, and retaining 100,000 or more participants in our region.

As a CRC for All of Us, a successful candidate will directly engage, enroll, and retain participants with the local communities at our Banner Health sites to enroll participants in this National Institutes of Health (NIH)-funded program, ultimately contributing to the largest, most diverse health research database! In addition to driving participant recruitment and enrollment by engaging with individuals in various clinical settings, a CRC is responsible for providing an overview of the program mission and goals, independently conducting eligibility screenings and informed consent procedures, and collecting physical measurements and bio-specimens (blood and urine). The role is responsible for ensuring participants understand what is expected of them and addressing any questions or concerns they may have, requiring excellent interpersonal and communication skills. CRCs are responsible for accurate collection and timely entry of data into various program platforms, processing of bio-specimens, scheduling and follow-up communication with participants, longitudinal participant retention, and overall compliance with program procedures. The successful candidate will work closely with coworkers and the clinical team(s) at their assigned site to coordinate and implement program recruitment, enrollment, and retention procedures. 

This is a float position in a Banner Health hospital-setting located in the West Valley of Phoenix. A successful candidate may be asked to travel to other Banner Health facilities (Del E Webb, Boswell, Estrella, etc.) in the Phoenix-West Valley area as needed.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

Participant Recruitment & Enrollment:

  • Responsible for driving participant recruitment by engaging with individuals in various clinical and nonclinical settings and presenting an overview of the program mission and goals.
  • Create daily recruitment lists via Cerner.
  • Independently conducting eligibility screening, informed consent process, and survey completion according to Good Clinical Practice (GCP) and UArizona procedures and other applicable rules, regulations and policies.
  • Scheduling of prospective participants for research visits and procedures via phone call, email, SMS, in-person, etc. (including reminder communications). 
  • Completing enrollment visit according to core protocol, standard operating procedures (SOP), and best practices including data collection, physical measurements, and bio-specimen collection (blood and urine).
  • Ensure proper collection, processing, and handling of bio-specimens.
  • Coordinate with department, supervisor, coworkers and on-site clinical team(s) to help ensure recruitment, clinical research, and related activities are performed in accordance with protocol and standard operating procedures.
  • Sanitize and stock carts daily with enrollment tools and supplies.

Participant Retention:

  • Develop a longitudinal relationship with baseline participants through frequent communication via phone call, email, SMS, in-person, etc.
  • Engage with participants in clinical and nonclinical settings.
  • Navigate retention platforms including HealthPro, REDCap, Cerner, and Program Management Toolkit (PMT). 
  • Support participants with accessing their accounts by overcoming technology / digital barriers through education and strong communication abilities.

Technology Documentation & Miscellaneous: 

  • Ensure data is accurately captured and entered into program platforms including REDCap, Cerner, HealthPro, and PMT. 
  • Verify captured data across systems to ensure accurate medical records are transfered to the NIH.
  • Complete inventory evaluations as needed.
  • Other duties as assigned. 

Knowledge, Skills, and Abilities (KSAs):

  • Excellent interpersonal skills. 
  • Ability to build rapport with strangers and communicate effectively with individuals from diverse backgrounds. 
  • Willingness to be trained in Phlebotomy and bio-specimen collection.
  • Willingness to work in a clinical setting.
  • Ability to handle confidential and sensitive information. 
  • Ability to navigate technology platforms such as Cerner and REDCap.
  • Knowledge of and familiarity with HIPAA, policies associated with confidentiality and informed consent.

Minimum Qualifications

  • Bachelor's degree or equivalent advanced learning attained through experience required.
  • One (1) year of relevant work experience required.

Preferred Qualifications

  • Bilingual English/Spanish.
  • Experience working in clinical research or clinical trials.

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Research

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $47,356 - $59,195, Annually

Compensation Type: salary at 1.0 full-time equivalency (FTE)



Career Stream and Level


Job Family

Clinical Research

Job Function


Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 2

Contact Information for Candidates

Makda Redae |

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Special Instructions to Applicant

Please note: If invited to interview, please be prepared to provide three (3) professional references.

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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