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The Student Conduct Management Specialist serves as the initial point of contact for student disciplinary concerns and manages an assigned student caseload. This position supports the Dean of Students (DOS) to ensure tasks are completed accurately, efficiently, maintaining compliance with all college, state, and federal policies, procedures, and guidelines. As such, the incumbent serves an integral role in promoting the safety of the campus community and the effectiveness of the Dean of Students Office. The Specialist maintains privacy and confidentiality in all aspects of the role, contributing to a healthy, high-functioning team.

The college offers the possibility for alternative work arrangements such as flexplace, remote work, or flextime scheduling upon completion of training and department needs.

Reports To: Dean of Students

Minimum Qualifications

• Completed Bachelor's degree from a regionally accredited institution OR completed Associate degree with two years of professional level experience performing similar duties to those described for this position OR four years of professional level experience performing similar duties to those described for this position.
• Two years of professional experience using productivity software.
• Documented experience working effectively in a diverse environment; must demonstrate cultural responsivity. 

Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge.  Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.

Preferred Qualifications

• Completed Bachelor’s degree in Psychology, Human Services, Business Administration, or closely related field from a regionally accredited institution, with one year of experience in a similar role.
• Professional experience working in the community college setting.
• Knowledge and demonstrated experience with conflict resolution.
• Professional experience with student discipline.
• Professional experience using a database to manage information.
• Knowledge and experience using Banner data management system.
• Professional experience managing department-level budgets.
• Knowledge and experience conducting assessments of student learning in a student services framework.

Salary range is $50,000.00 to $54,000.00 annual gross.  For full consideration, all application materials must be received by 4:00 p.m. on September 29, 2023.  Applications accepted until position is filled.  

Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.

Application Instructions: Application must be submitted online.  Incomplete applications may not receive full consideration.  A complete application will include:

• Cover letter - Address the minimum and preferred qualifications in the order listed on the job announcement.
• Resume - Reflect experience, education, knowledge, skills, and abilities.  
• Unofficial Transcripts - Unofficial transcripts for all degrees conferred.  Official transcripts are required if hired for the position.  
• Professional References - Provide names and contact information for three recent professional references who can address your expertise and background for this position.

This position may be eligible for a variety of employee benefits.  Pikes Peak State College participates in the Colorado Public Employees' Retirement Association (PERA) contribution rates.

Note: Prior submission of application materials will not be considered.

Essential Functions 

Student Conduct Management

• Facilitate the execution of student code of conduct cases under the leadership of the Dean of Students with adherence to privacy and confidentiality.
• Conduct initial intake of student disciplinary concerns and disciplinary case inquiries.
• Accountability for accuracy of information provided.
• Fulfil requests for background investigations.
• Create and issue disciplinary notice letters and sanction letters at the direction of the DOS.
• Create and manage cases for crime stoppers notifications.
• Determine, place and release hold status specific to student disciplinary cases.
• Promote safety and prevention related to student concerns by notifying the DOS and the Behavioral Intervention Team (BIT) as appropriate.
• Interpret college, state, and federal policies, procedures, and guidelines.
• Manage and audit caseloads to support assessment endeavors.
• Data collection, analysis, and assessment of student learning outcomes related to disciplinary cases.
• Assess and adjudicate first-level academic dishonesty cases.
• Assist in scheduling students to meet with the DOS to include securing meeting locations, format, arranging meals, and other pertinent details.
• Refer students to appropriate college or community resources.
• Ability to travel to other campuses to meet with students, faculty and/or staff; provide campus presence.

Department Support

• Docu-track/monitor office level inquiries.
• Coordinate work-related travel for the DOS.
• Purchase materials and supplies necessary for the efficient operation of the DOS Office.
• Manage DOS departmental budgets, to include analyzing, reconciling, forecasting, and interpreting fiscal policies to make recommendations for effective allocation of resources.
• Collaborate with the Center for Excellence in Teaching and Learning (CETL) to develop training opportunities for the PPSC community related to the DOS purpose, process, and partnership.
• Manage the marketing and training opportunities to support the DOS mission to promote the safety of the PPSC community.

General Duties, Skills, Knowledge, and Abilities

• Cultural competence and demonstrated evidence, understanding, and commitment to the concepts of diversity, multiculturalism, and their application in the workplace.
• Knowledge of relevant Colorado Community College System student discipline and student grievance procedures.
• Knowledge of issues, trends, and information resources relative to student conduct administration practice.
• Excellent oral and interpersonal communication skills, including ability to make professional presentations to large groups.
• Excellent written communication skills, including composition of clear, grammatically correct, well- constructed business correspondence.
• Solid computer skills, including word-processing, spreadsheet, and presentation software applications; fluent in internet use and navigation.
• Skill in utilizing current student information system.
• Excellent problem-solving skills, with ability to manage competing priorities.
• Ability to maintain equanimity, sensitivity, and judgment in the face of resistance or hostility.
• Ability to interact effectively with a diverse body of students, faculty, staff, and community members.
• Ability to gather and synthesize information from multiple sources to utilize in effective decision- making.
• Ability to work both independently and as effective team member.
• Knowledge of internal processes (e.g., travel, purchasing).
• Critical thinking and strong investigative skills.

This job description reflects Pikes Peak State College’s best effort to describe the essential duties and qualifications of the job.  It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job.  This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.   

EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution.  We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging.  Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.