Job Listings

Education Support Associate, UMKC Institute for Urban Education, School of Education, Social Work and Psychological Sciences, 80683

University of Missouri - Kansas City
Job Location:
Admissions and Enrollment
Hiring Department

The mission of the School of Education, Social Work & Psychological Sciences is to recruit, prepare, and support outstanding teachers, mental health professionals, and administrators who will create lifelong opportunities through education for America's diverse urban communities.

The mission of the Institute for Urban Education (IUE) is to recruit, prepare and support exemplary teachers for richly diverse schools in Kansas City.

Job Description

The Educational Program Associate III for the Institute for Urban Education duties will be a key team member in supporting the IUE Team, IUE students, prospective students and teachers working in Kansas City Schools.  The Educational Program Associate III will primarily serve as a key contact for current students as well as assist and support educational initiatives and daily activities of the IUE. Daily activities include serving as a resource for students, supporting IUE outreach programs for aspiring and in-service teachers in IUE partner PK12 schools. The Educational Support Associate III will report to the IUE Associate Director and will work closely with the IUE Director and program faculty/staff. Duties include managing the IUE Admissions process, planning and implementing student events, serving as first line of communication with current and prospective students in the IUE and Teacher Education Program. The Educational Program Associate III serve as a support assistant to the IUE Director and Associate Director including managing communication, calendars and day to day tasks related to the administration of the IUE and the Teacher Education programs. Responsibilities include communication with external constituents, recruitment campaigns and projects, and assisting with reports and data management particular to IUE programming.


  • Coordinate all aspects of IUE student application and admissions process including responding to student inquiries, managing electronic student information system, and scheduling all admissions activities

  • Assist with recruitment and outreach for IUE Programs

  • Assist with IUE Teacher Professional Development outreach activities including logistics for webinars, conferences and related teacher professional development

  • Assist with IUE Alumni Network outreach and support

  • Manage IUE electronic communications, marketing and outreach

    • Including content development, editing and daily upkeep

    • Develop and distribute newsletters, electronic communication and marketing materials

    • Advise prospective students on program requirements and assist with recruitment events

  • Provide daily assistance to the IUE Director and Associate Director and show initiative through collaborating with IUE team on short and long-term projects

    • Assist with IUE meeting scheduling and record minutes, purchase meals, coordinate student orientations, and other administrative functions as assigned

    • Assist with IUE recruitment and fundraising, website and database management and prepare written correspondence

    • Assist with field placements and other tasks related to the School of Education, Social Work & Psychological Sciences and IUE co-curricular programming

    • Answer main phone, in-person and phone contacts

    • Assist with preparation of day to day tasks of the IUE Director and/or Associate Director

    • Order and keep inventory of marketing materials, office supplies, manage scheduling of rooms for meetings, and other general office duties

  • Maintain confidential student and alumni files

  • Manage databases, assist with reports, presentations and data management, this includes researching information, collecting data and preparing reports

    • Serve as IUE liaison to office of Financial Aid, Cashiers and Admissions and assist students with related questions and issues

  • Coordinate special projects and events (on and off campus)

  • Responsible for financial administration of department accounts; completing budget revisions as necessary, process purchase requisitions, assist with fundraising and complete expense reports and travel reimbursements for team members

  • Adhere to and assist with university policies and procedures as applicable to IUE faculty/staff and overall job duties

  • Other duties as assigned

Minimum Qualifications
  • An Associate's degree or an equivalent combination of education and experience and at least 6 months of experience from which comparable knowledge and skills can be acquired is necessary

  • Demonstrated experience working with complex issues, problem-solving and creative thinking

  • Experience managing small projects and initiatives

Preferred Qualifications
  • Bachelor's degree preferred

  • Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Publisher. 

  • Proficiency in internet research, Library Database Research, Pathway, Canvas, Peoplesoft, Adobe Acrobat & Reader, WebNow, and UMKC Web Apps.

  • Experience working as office or administrative support personnel

  • Experience working in PK-12 education, higher education and/or non-profit organizations

  • Strong interpersonal skills

  • Strong organizational skills and attention to detail

  • Commitment to diversity, equity and social justice

  • Self-starter with desire to manage projects

  • Commitment to student success


$16.23 - $18.25 per hour, commensurate with experience, education, and internal equity. 

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). 

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement.  This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call Human Resources at 816-235-1621.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

Benefit Eligibility


We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more. 

Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important resource.
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