Job Listings

Student Support Services Program Manager, UMKC Institute for Human Development, 86704

University of Missouri - Kansas City
Job Location:
Student Affairs and Services
Hiring Department

The Institute for Human Development (IHD), a University Center on Excellence in Developmental Disabilities (UCEDD) is an applied research and training center for human services designed to exemplify the University's goals of engaged scholarship and community partnerships. Its functions include interdisciplinary training, applied research, community program development and information dissemination.

Job Description

The incumbent in this position will serve as the Student Support Services Program Manager for the Institute for Human Development's Interdisciplinary Leadership in Disability Studies Certificate (ILDS) Program. Tasks will include advising students, tending relationships with UMKC academic departments, working closely with the UM System administrative offices including but not limited to the UMKC registrar and MU Online.  The incumbent will also represent UMKC-IHD at University and community events directly related to the mission of the ILDS Program.  Specifically, the incumbent will be responsible for the following:

  • Manage day-to-day communication for the ILDS Certificate program. Prepare letters, email, social media, and content for info-graphics, flyers, or newsletters. Coordination and collaborate with the IHD Information Dissemination Team. Point of contact among employees, partners, and other external stakeholders.

  • Work with the UMKC-IHD Director to expand the ILDS Program, including developing a state and national recruiting plan for the program.

  • Advise ILDS Students regarding class selection, financial aid, registration, etc.

  • Represent UMKC-IHD in communications with UMKC Schools and Departments that are partners in the ILDS program (i.e., Graduate Studies, Law, Social Work).

  • Organize speaking opportunities for UMKC-IHD faculty/staff within UMKC Departments to speak in classes about developmental disability issues.

  • Represent UMKC-IHD in communications with the UMKC Registrar's office and the Missouri Online program.

  • Recruit and organize students for the UMKC-IHD internship positions.  This includes working with the post-secondary programs for students with developmental disabilities (i.e., Mizzou, UMSL, MSU, UCM, etc.).  This also includes the UMKC-IHD Diversity Fellows Program

  • Serve as a resource for Professors within the ILDS program.

  • Other duties as assigned.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications
  • Direct experience in the field of Developmental Disabilities either as a professional, family member, or person with a disability

  • Experience working within a university setting

  • Certificate in Disability Studies or other degrees/education in disability studies


Starting $50,367 - $62,000 annual salary commensurate with experience, education, and internal equity. 

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). 

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement.  This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:Benefit Eligibility


We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more. 

Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important resource.
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