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The International Admission Counselor contributes to international recruitment and admission efforts within the Office of Admission at Roosevelt University. The Counselor performs international applicant file review and evaluates academic credentials and transcripts of prospective international students to assess admissibility. Counselor will serve as a DSO (Designated School Official) and processes initial I-20s for admitted students.This is a full-time exempt position reporting to the Director of Graduate Enrollment Management.

This is a hybrid position based at our Chicago campus.

Knowledge, Skills and Abilities Required

• A bachelor’s degree
• A minimum of 5 years of progressive experience in higher education and/or international recruitment, student affairs.
• Demonstrated experience working in CMS platforms, preferably Slate
• Proficiency with MS Office suite of tools (e.g. PowerPoint, Word, Excel)
• Ability to demonstrate a commitment to service excellence by embodying Roosevelt’s core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors
• Well-developed skills in verbal/written communication.
• Proficiency with MS Office applications (Word, PowerPoint, Excel, Outlook); SIS/CRM systems.
• Ability to maintain a flexible schedule, including evening and weekend hours.
• The ability to project a positive image of the institution in an organized, accurate manner.
• Strong organizational, communication and time management skills.
• Grasp of admission, financial aid procedures and academic offerings.
• Must be responsive and adaptable to a fast-paced environment and fluctuating responsibilities.
• Familiarity with U.S. immigration regulations relating to non-immigrant students.
• Demonstrated cross-cultural communication skills and experience working with individuals from diverse cultural backgrounds.
• Ability to work independently and as a key, collaborative team member.
• Ability to handle details accurately and confidentially.
• As mandated by federal regulation, U.S. Citizenship or Lawful Permanent Residence is required to serve as a Designated School Official (DSO) .

Essential Job Functions:

Admission Counseling, Percentage Of Time 60%

• Builds relationships with prospective first-year and transfer international students and families by informing them about University programs and admission procedures and by maintaining effective positive relationships through outstanding customer service.
• Assists with planning and executing a schedule of communications with international prospective student contacts and responds to inquiries in a timely and effective manner.
• Hosts online webinars and information sessions throughout the cycle to keep students moving steadily through the process.
• Utilizes the Slate CRM to run queries and track prospects’ progress through the enrollment process.
• Completes applicant file review in Slate for admission.
• Communicates with students about F1 visa requirements and acts as a point of contact once the student arrives in the US.

Academic Credential Evaluation, Percentage Of Time 20%

• Evaluates academic credentials and transcripts of prospective international students to assess admissibility based on academic level and program of interest.
• Conducts on-going research and training on international credentials and academic programs to update evaluation criteria. Working with outside vendors as necessary.

I-20 processing, Percentage Of Time 20%

• Counselor will serve as a DSO (Designated School Official) and processes initial I-20s for admitted international students.

Roosevelt University requires all new hires to be compliant with our COVID-19 vaccination policy, found at theCOVID-19 website. All new hires are required to be fully vaccinated (including booster shot if eligible) or have an RU approved religious or medical exemption. Proof of documentation will be required at the time of hire.

Title IX Contact Information: Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Shana Anderson. Her office is in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue. She can be reached at TitleIX@roosevelt.edu.

Do not contact this email address for inquiries about your job application; if you have questions about your application, you may email hr@roosevelt.edu.