Job Listings

Program Coordinator, Executive Education

Harvard University
Job Location:
Cambridge, 02138
Administrative Assistants
Harvard Business School


Job Summary
The Program Coordinator works alongside another Program Coordinator and Program Manager to make up an Executive Education Program Delivery team. The Program Coordinator is responsible for preplanning through the delivery of Executive Education programs, coordinating all logistics, both on-site and virtual delivery, facilitation of remote sessions, and day-to-day operations for the team's assigned portfolio of programs.

Position Description
Program Coordinators will:
  • Work closely with faculty to confirm session details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session
  • Be the primary contact for faculty and participants for all pre, during, and post program-related support Work closely with other Harvard Business School (HBS) support departments to include operations, media services, housekeeping, catering, and other constituents to ensure appropriate operational support
  • Coordinate and administer program schedules for domestic and international programs
  • Build and maintain participant websites for each program
  • Coordinate experiential learning exercises and team-building activities
  • Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations associated with program delivery
  • Coordinate program logistics for on-campus programs, to include meals, housing, and special events, both on campus and at local venues
  • Coordinate and host online sessions to include sharing documents and videos, administering polls, coordinating breakout rooms, monitoring attendance, and facilitating communication with faculty, participants, and the technology team, delivered primarily via Zoom or the HBS Online Classroom
  • Use Salesforce to track and manage participant enrollment and cancellations, and other program-related data
  • Coordinate, process, and track program purchases and other expenses
  • Staff the program office when programs are in session Facilitate online Zoom sessions
  • Coordinate online live sessions, working closely with the HBS Live Online Classroom team
  • Collaborate with other Exec Ed teams, including Program Directors, Enrollment and Admission Services, Finance, Client Services, Resource Allocation Associate Director, Coaching Directors, etc.
  • Support the larger program delivery team in "all hands-on deck" activities
  • Support other projects, department-wide initiatives, and other responsibilities at the discretion of the Program Manager and Program Delivery Directors
  • Ability to perform the essential duties of the position with or without reasonable accommodation
  • This role is responsible for other duties as assigned
Basic Qualifications
  • High school diploma, GED, or equivalent required.
  • 3+ years of experience in customer service-oriented and/or administrative support role(s) or related experience is required.
  • Education beyond high school may count toward experience.
  • Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
Additional Qualifications and Skills
  • This position requires a team player with a willingness and ability to work with multiple groups within Executive Education and across campus in a fast-paced, customer-oriented, high-energy environment.
  • Demonstrated ability to think quickly, manage multiple priorities and generate solutions when unexpected problems arise.
  • Candidates must show strong verbal and written communication skills.
  • Excellent customer service and organizational skills, as well administrative coordination experience.
  • Candidates must be highly motivated, solution driven, take initiative and work well both independently and in a team approach.
  • Must be flexible, energetic, diplomatic and detail oriented
Additional Information
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 2 days per week when a program is not in-session. This role is required to be onsite for the entire duration of a program when in-session. Specific days and schedule will be determined between you and your manager. The first 90 days of employment you will be required to be onsite. 

This role is 40 hours per week and is overtime eligible.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here

We invite you to visit Harvard's Total Rewards website to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
Faculty & Student Services, General Administration

Department Office Location
USA - MA - Boston

Job Code
403033 Staff Assistant III

Work Format
Hybrid (partially on-site, partially remote)

Executive Education


Time Status

Salary Grade

55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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