Job Listings

Coordinator for Residence Life: Building Supervisor

Appalachian State University
Job Location:
Residence Life and Housing
Working Location (City, State)
Boone, NC

Faculty Rank: No

Position Number: 093901

Department: University Housing-Residence Life - 325000

Description of University

Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications

Master's degree
One to three years of experience working in college housing. Two years of GA experience is equivalent to one year full-time.

License/Certification Required


Preferred Qualifications
* Master's degree in College Student Development, Student Affairs, Higher Education, Counseling, or related field
* Full-time experience working in college housing
* Crisis and case management experience
* Supervision experience

Essential Duties and Responsibilities

The Coordinator position is a highly visible member of the university community who interacts across divisional lines and works collaboratively with many segments of the university. This is a live-in position, meaning staff members are provided a furnished apartment, meal plan, and upgraded reserved parking space. When available and approved, Coordinators receive departmental support for professional involvement and travel. There are 9 Coordinators on the Residence Life Team, along with 14 Graduate Assistants, 3 Assistant Directors, 3 Administrative Professionals, and the Associate Director

  • Direct supervision of 2 RDs and 9-15 RAs
  • Conduct regular one-on-one meetings with all staff.
  • Conduct weekly staff meetings with RA staff and bi-monthly area meetings with RD staff.
  • Provide on-going staff training and development.
  • Ensure expectations are being met by staff, and initiate job action and developmental conversations to encourage correction and facilitate learning.
  • Complete formal evaluations of staff once each semester.
  • Oversee management of programming and staff development budgets.
  • Work to create an environment of mutual support and encouragement of teamwork.
  • Assist with the selection and training of all student staff members.
Community Development & Residence Education
  • Develop goals for the community on an annual basis.
  • Be accessible, visible and present to students in the building and area.
  • Assist in the implementation of the programming model and provide educational and social activities in community.
  • Develop and utilize skills to work with diverse student populations.
    Maintain sensitivity to different perspectives and identities.
  • Opportunity to assist with and promote the Residence Hall Association and National Residence Hall Honorary.
  • Opportunity to work with Residential Learning Communities (RLCs).
  • Collaborate with partnering departments to facilitate social and educational activities for the community on a regular basis and to develop relationships to assist in connecting students to resources.
  • Attend staff-planned activities and educational programs
Crisis and Case Management
  • Participate in a rotating weekly on-call system providing emergency assistance to staff and approximately 6,200 residents, including potentially over university breaks.
  • Provide leadership to staff and students during crises in the residence hall and in the greater campus community.
  • Monitor and maintain in-hall RA duty rotation.
  • Become familiar with and follow institutional and departmental guidelines regarding emergencies.
  • Review all incident reports and documentations and refer appropriate incident reports to Dean of Students office.
  • Serve as hearing officer for most first and second-time University Housing and Code of Conduct violations.
  • Serve as a case manager for student concerns and intervention within the area of responsibility, including coordinating wellness checks, follow-up, and coordination with Residence Life Leadership Team and Dean of Students Office.
  • Clearly communicate, interpret and enforce department and university policies to staff and students.
  • Ensure staff members are appropriately confronting and documenting behavior issues and concerns.
  • Serve as a resource or referral for information concerning Student Affairs.
  • Serve on departmental and division work groups, task forces, and committees (including selection) as requested or approved by supervisor.
  • Along with the Residence Life team, develop and assist in achieving University Housing department goals.
  • Attend staff training and professional development events in University Housing and Student Affairs.
  • Attend and participate in Residence Life meetings.
  • Meet weekly with direct supervisor, Assistant Director of Residence Life.
  • Develop and complete a professional development plan.
  • Post and maintain office hours as required by supervisor.
  • Work closely with the Administration Services staff regarding room changes, consolidations, occupancy reports, withdrawals, etc.
  • Work with technology including Google Suite, StarRez Community Management Software, AiM Work Order System, eRezLife Evaluation and Job Action Software, Maxient Student Conduct Software, Engage Programming Software, etc...
  • Perform administrative tasks as delegated by the Senior Associate Director of Residence Life.
  • Complete summer responsibilities including, but not limited to summer school, orientation, and special projects.
Facilities Management
  • Ensure compliance with key and security related policies.
  • Communicate facilities needs and projects with staff and students.
  • Maintain contact with Housekeeping and Maintenance Leadership about concerns in area.
  • Maintain monthly contact with building maintenance staff, housekeeping staff, and area supervisors.
  • Conduct fire drills in the residence halls, in support of Fire Life and Safety Coordinator
Type of Position: Full Time Position

Staff/Non-Faculty: Staff/Non-Faculty

Appointment Type: 1.0

Work Schedule/Hours
Typically Mon-Fri, (9am-5pm), Night/Weekend commitments fulfill additional 5 hours/week

Number of Hours Per Week: 40

Number of Months Per Year: 12

Mandatory Staff: Yes

Suggested Salary Range: $42,000-44,000

Posting Date: 09/12/2023

Closing Date

Open Until Filled: No

Evaluation of Applications Begins

Proposed Date of Hire: 01/08/2024

Special Instructions to Applicants

Please attach required documents:
  • Cover Letter
  • Resume
  • List of References with contact information.
Search Chair Name
Amanda Alberti

Search Chair Email

Disability Accommodation Information

Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or

Clery Act

Clery Act Compliance
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed. This position may or may not be eligible for H-1B sponsorship; EHRA positions are evaluated on a case-by-case basis. To request further information about sponsorship for this position, please contact International Student and Scholar Services and Outreach at

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